Netherlands
2 weeks ago
Forward Deployed Engineering Lead
n8n
Netherlands
2 weeks ago
Forward Deployed Engineering Lead
The role involves building and leading n8n’s Forward Deployment function from scratch, focusing on enterprise customer success, technical enablement, and deployment strategies. The company is an open workflow orchestration platform with a strong community, backed by top investors, and offers a remote-first work environment in Europe.
RemoteFull-timeEntry LevelEnterprise Customer DeploymentTechnical Architecture
Forward Deployed Engineering Lead
The role involves building and leading n8n’s Forward Deployment function from scratch, focusing on enterprise customer success, technical enablement, and deployment strategies. The company is an open workflow orchestration platform with a strong community, backed by top investors, and offers a remote-first work environment in Europe.
RemoteFull-timeEntry LevelEnterprise Customer Deployment
Salary
Not specified
Core Qualifications
Technical (Must-have)
Enterprise customer deploymentTechnical architectureTechnical customer successCustomer onboardingCultural dynamics understandingAutomation ROI storiesPlaybook developmentClient mappingStakeholder managementHigh-stakes customer conversationsLeadershipTeam hiring and coachingStrategic judgmentEnglish fluency
Soft Skills
trust buildinginterpersonal skillsadvocacyclear communicationconfidence
Preferred Qualifications
Technical (Nice-to-have)
European languagesAutomationWorkflowIntegrationDeveloper toolsITSecOpsDevOpsExpansion strategiesZero-to-one leadership
Key Responsibilities
- Build and lead the Forward Deployment function from scratch
- Define account selection, engagement scope, success metrics, and handoff procedures
- Create operating models for deployment teams
- Lead on-site enterprise customer engagements
- Map customer organizations and identify key stakeholders
- Build automation ROI stories
- Codify engagement processes into reusable playbooks
- Partner with Deployment Engineers to prioritize customer value
- Develop a library of deployment playbooks
- Represent customer feedback internally
- Advocate for customer needs with product teams
- Provide insight into enterprise automation deployments
EngineeringTechnologyEnterpriseLeadershipDeploymentRemoteSoftware developmentAIAutomationSenior