4 days ago

Senior Operational Excellence Manager

myTomorrows

Amsterdam

4 days ago

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myTomorrows seeks a Senior Operational Excellence Manager to improve operational processes, enhance efficiency, and support a culture of continuous improvement. The role involves leading cross-functional initiatives, managing the interface between Operations and Product Development, and integrating AI and automation. Requires 4-6+ years of experience in operational excellence, GxP/CSV experience, and strong stakeholder management skills.

AIHybridFull-timeMid LevelOperational ExcellenceProcess Improvement

Senior Operational Excellence Manager

Apply

AIHybridFull-timeMid LevelOperational Excellence

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid

Experience Required

6 years

Employment Type

Full-time

Experience Level

4-6+ years

Core Qualifications

Technical (Must-have)

Operational ExcellenceProcess ImprovementRoot-Cause AnalysisStakeholder ManagementChange ManagementProject ManagementData AnalysisProcess MappingSOPsComputer System Validation (CSV)GxPAI ToolsAutomationSmartsheetDocumentation

Soft Skills

CommunicationInfluence without authorityCritical thinkingAdaptabilityCoaching

Key Responsibilities

•Lead operational excellence initiatives: identify inefficiencies, run root-cause analysis, and deliver scalable process improvements with measurable outcomes.
•Manage scope, plans, dependencies, risks, and stakeholder actions across multiple initiatives.
•Translate operational needs into clear requirements and support implementation of system/process changes.
•Identify where AI tools and automation can reduce manual effort, improve consistency, or accelerate throughput.
•Collaborate with AI/Automation workstream to scope, test, and embed solutions into operational processes.
•Evaluate AI output quality as part of process design.
•Lead GxP/CSV related implementations: partner with Quality and Product to support Computer System Validation.
•Influence without authority, align priorities, and drive adoption through practical rollouts.
•Create and maintain high-quality process documentation (process maps, SOPs, templates, decision logs).
•Develop training materials and deliver/coordinate training to ensure process changes are adopted and sustained.
•Define KPIs per initiative; measure, track, analyze trends, and report impact using data analytics tools.

Operational ExcellenceProcess ImprovementGxPCSVAIAutomationHealth TechPharmaceuticalAmsterdamHybrid

Core Qualifications

Technical (Must-have)

Soft Skills

CommunicationInfluence without authorityCritical thinkingAdaptabilityCoaching

Key Responsibilities

•Lead operational excellence initiatives: identify inefficiencies, run root-cause analysis, and deliver scalable process improvements with measurable outcomes.

•Manage scope, plans, dependencies, risks, and stakeholder actions across multiple initiatives.

•Translate operational needs into clear requirements and support implementation of system/process changes.

•Identify where AI tools and automation can reduce manual effort, improve consistency, or accelerate throughput.

•Collaborate with AI/Automation workstream to scope, test, and embed solutions into operational processes.

•Evaluate AI output quality as part of process design.

•Lead GxP/CSV related implementations: partner with Quality and Product to support Computer System Validation.

•Influence without authority, align priorities, and drive adoption through practical rollouts.

•Create and maintain high-quality process documentation (process maps, SOPs, templates, decision logs).

•Develop training materials and deliver/coordinate training to ensure process changes are adopted and sustained.

•Define KPIs per initiative; measure, track, analyze trends, and report impact using data analytics tools.