Amsterdam
1 week ago

Operational Excellence Manager
myTomorrows
Amsterdam
1 week ago
Operational Excellence Manager
myTomorrows seeks an Operational Excellence Manager to improve operational processes, enhance efficiency, and support scalability. The role involves leading cross-functional initiatives, integrating AI and automation, and managing GxP/CSV implementations. Requires 4-6 years of experience in operational excellence and comfort with AI tools.
AI-enabledHybridFull-timeMid LevelOperational ExcellenceProcess Improvement
Operational Excellence Manager
myTomorrows seeks an Operational Excellence Manager to improve operational processes, enhance efficiency, and support scalability. The role involves leading cross-functional initiatives, integrating AI and automation, and managing GxP/CSV implementations. Requires 4-6 years of experience in operational excellence and comfort with AI tools.
AI-enabledHybridFull-timeMid LevelOperational Excellence
Salary
Not specified
Core Qualifications
Technical (Must-have)
Operational ExcellenceProcess ImprovementRoot-Cause AnalysisStakeholder ManagementChange ManagementDocumentationProcess MappingSOPsData AnalyticsKPIsProject ManagementGxPComputer System Validation (CSV)AI ToolsAutomation
Soft Skills
CommunicationInfluence Without AuthorityCritical ThinkingWriting SkillsCoaching
Preferred Qualifications
Technical (Nice-to-have)
SmartsheetLife SciencesDrug DevelopmentExpanded Access ProgramsClinical Trial Recruitment
Key Responsibilities
- Lead operational excellence initiatives: identify inefficiencies, run root-cause analysis, deliver scalable process improvements.
- Manage scope, plans, dependencies, risks, and stakeholder actions across multiple initiatives.
- Translate operational needs into clear requirements for system/process changes.
- Identify where AI tools and automation can reduce manual effort and improve consistency.
- Lead GxP/CSV related implementations, ensuring documentation, test evidence, and training.
- Drive adoption through practical rollouts respecting operational workload constraints.
- Create and maintain high-quality process documentation (process maps, SOPs, templates).
- Develop training materials and deliver/coordinate training to sustain process changes.
- Define KPIs per initiative, measure, track, analyze trends, and report impact.
Operational ExcellenceProcess ImprovementGxPCSVAIAutomationHealth TechAmsterdamHybridFull-time