2 weeks ago

Specialist Customer Operations Europe (Spanish, French or German Speaker)

Movado Group, Inc

Rijswijk

2 weeks ago

Apply

We are looking for a motivated and service-minded Customer Operations Specialist to support our Wholesale, Travel Retail and Distributor partners in Europe. You will join our central Customer Operations team, working closely with Sales, Marketing, Finance, Master Data, Warehouse and Business Analytics to ensure a smooth and reliable order-to-cash experience. The role requires strong communication skills in Spanish, French and English, and experience with ERP systems (SAP preferred).

HybridFull-timeMid LevelOrder ManagementSAP

Specialist Customer Operations Europe (Spanish, French or German Speaker)

Apply

HybridFull-timeMid LevelOrder Management

Salary

Not specified

Work Location

Rijswijk, South Holland, Netherlands, NL

Work Model

Hybrid working (3 days in office)

Experience Required

4 years

Employment Type

Full-time

Experience Level

3–4 years’ experience in a similar customer operations or order-to-cash role; Minimum of 2-3 years’ experience working across EU countries

Core Qualifications

Technical (Must-have)

Order ManagementSAPERPExcelB2BCustomer OperationsOrder-to-CashCommunicationRelationship BuildingPrioritizationPlanningCollaborationAdaptability

Soft Skills

CommunicationDetail-orientedOrganizedService-mindedRelationship BuildingCollaborativePositive AttitudeAdaptability

Preferred Qualifications

Technical (Nice-to-have)

GermanOther European languages

Key Responsibilities

•Manage a portfolio of wholesale accounts, ensuring smooth order-to-cash operations.
•Collaborate with Sales, Finance, Marketing, Master Data and Warehouse teams for on-boarding customers, processing orders, returns and invoices.
•Monitor order flow, backlog and deliveries for our customers — coordinating with warehouse to make sure orders ship on time.
•Oversee our B2B portal and ERP system (SAP preferred) to process orders, credits/debits and maintain accurate records.
•Help generate regular order reports and contribute to continuous improvement projects as needed.

Customer OperationsWholesaleLuxury GoodsJewelrySAPERPB2BHybridFull-timeEurope

Key Responsibilities

•Manage a portfolio of wholesale accounts, ensuring smooth order-to-cash operations.

•Collaborate with Sales, Finance, Marketing, Master Data and Warehouse teams for on-boarding customers, processing orders, returns and invoices.

•Monitor order flow, backlog and deliveries for our customers — coordinating with warehouse to make sure orders ship on time.

•Oversee our B2B portal and ERP system (SAP preferred) to process orders, credits/debits and maintain accurate records.

•Help generate regular order reports and contribute to continuous improvement projects as needed.