22 Apr 2026

AI Account Manager

Monks

Amsterdam Area

22 Apr 2026

Apply

AI Account Manager

AI Account Manager needed for Amsterdam-based team to serve as primary partner for tech clients implementing AI technology for marketing automation. Responsibilities include driving client deliverables, managing client experience, identifying upsell opportunities, and ensuring smooth project delivery. Requires deep understanding of technology and AI trends, solid project management skills, and commercial awareness.

On-siteFull-timeEntry LevelAI TechnologyMarketing Automation

AI Account Manager

Apply

On-siteFull-timeEntry LevelAI Technology

Salary

Not specified

Work Location

Amsterdam Area, NL

Work Model

On-site

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

AI technologyMarketing automation

Soft Skills

Client CommunicationProblem SolvingCommercial Awareness

Key Responsibilities

•Drive day-to-day client deliverables, ensuring all Service Level Agreements (SLAs) are adhered to.
•Act as the day-to-day liaison between the client and internal PMO and maker teams to ensure on-time delivery.
•Manage the overall client experience, ensuring all client feedback and approvals are diligently tracked and received.
•Address routine client concerns independently while proactively identifying potential issues and proposing solutions.
•Translate client priorities into clear briefs by leveraging a deep understanding of the breadth of Monks products and services.
•Identify potential upsell opportunities to discuss with senior roles, contributing to the core commercial function of developing business.
•Support renewals and contribute actively to client retention strategies.
•Prepare and present routine performance reports to clients, fulfilling reporting requirements for senior account leadership.
•Facilitate client onboarding and provide guidance on maximizing service value for routine projects.
•Gather feedback and insights to help improve services and inform product or strategy decisions.

Account ManagerAIAdvertising ServicesSalesBusiness DevelopmentMarketing AutomationClient ManagementProject ManagementTechnologyAmsterdam

Key Responsibilities

•Drive day-to-day client deliverables, ensuring all Service Level Agreements (SLAs) are adhered to.

•Act as the day-to-day liaison between the client and internal PMO and maker teams to ensure on-time delivery.

•Manage the overall client experience, ensuring all client feedback and approvals are diligently tracked and received.

•Address routine client concerns independently while proactively identifying potential issues and proposing solutions.

•Translate client priorities into clear briefs by leveraging a deep understanding of the breadth of Monks products and services.

•Identify potential upsell opportunities to discuss with senior roles, contributing to the core commercial function of developing business.

•Support renewals and contribute actively to client retention strategies.

•Prepare and present routine performance reports to clients, fulfilling reporting requirements for senior account leadership.

•Facilitate client onboarding and provide guidance on maximizing service value for routine projects.

•Gather feedback and insights to help improve services and inform product or strategy decisions.