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Amsterdam
2 weeks ago
Head of Workplace & Experience logo

Head of Workplace & Experience

Manychat

Amsterdam
2 weeks ago
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Head of Workplace & Experience

Manychat seeks a Head of Workplace & Experience to define the global standard for workplace and employee experience across five locations and three continents. This leadership role involves shaping offices, events, recognition programs, and the company's vision for AI and the future of work. Candidates need 10+ years of experience in Workplace, Employee Experience, or similar leadership roles.

AIHybridFull-timeDirectorLeadershipGlobal Standard Setting

Head of Workplace & Experience

Manychat seeks a Head of Workplace & Experience to define the global standard for workplace and employee experience across five locations and three continents. This leadership role involves shaping offices, events, recognition programs, and the company's vision for AI and the future of work. Candidates need 10+ years of experience in Workplace, Employee Experience, or similar leadership roles.

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AIHybridFull-timeDirectorLeadership

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid

Experience Required

10 years

Employment Type

Full-time

Experience Level

10+ years in Workplace, Employee Experience, or a similar leadership role

Core Qualifications

Technical (Must-have)
LeadershipGlobal Standard SettingVendor ManagementFacilities ManagementProject Management (Office Improvement)New Hub DevelopmentEvents ManagementRecognition Program DesignBudget ManagementVendor NegotiationLease DecisionsAI KnowledgeOperational DepthAesthetic Sensibility
Soft Skills
CommunicationPartnershipCreativityAdaptabilityOwnershipStrategic Thinking

Key Responsibilities

  • •Define the global standard for workplace and experience across every office, event, and stage of someone's time at Manychat.
  • •Shape Manychat offices as a home for employees and a brand statement for partners, creators, and clients.
  • •Lead office improvement and new hub development from brief to handover, working with landlords, vendors, and creative partners.
  • •Own the global vendor and facilities framework and set standards for local implementation.
  • •Partner with exec leadership to build recognition architecture that makes people feel seen.
  • •Own the vision for the global events platform including company-wide moments, offsites, and local events.
  • •Lead and grow your team, setting direction and building people who raise the standard.
  • •Track workplace and experience signals across locations and turn them into action.
  • •Define Manychat's point of view on AI and the future of work and lead programs in onboarding, recognition, and physical space.
Head of WorkplaceEmployee ExperienceLeadershipGlobal StandardsOffice ManagementEventsRecognition ProgramsAIHybridManychat
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