1 day ago

Senior Manager Customer Success, LinkedIn Talent Solutions (11 months FTC)

1 day ago

LinkedIn seeks a Senior Manager Customer Success for a hybrid role in Amsterdam, leading a team of managers within the EMEA & LATAM Customer Success Organization. The role involves driving customer value, operational excellence, and cross-functional collaboration. Requires 4+ years of leadership experience in customer-facing roles and fluency in English.

HybridFull-timeDirectorLeadershipCustomer Success

Senior Manager Customer Success, LinkedIn Talent Solutions (11 months FTC)

Apply

HybridFull-timeDirectorLeadership

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid: performed both from home and from a LinkedIn office on select days

Experience Required

4 years

Employment Type

Full-time

Experience Level

Senior Manager

Contract Length

11 months

Core Qualifications

Technical (Must-have)

LeadershipCustomer SuccessStakeholder ManagementRelationship BuildingOperational ExcellenceSalesCoachingForecastingPlanningCommunicationPresentationMatrix OrganizationChange ManagementProduct AdoptionTalent Strategy

Soft Skills

LeadershipCommunicationRelationship BuildingStakeholder ManagementAdaptabilityGrowth MindsetAccountabilityTransparencyCollaborationTrust

Preferred Qualifications

Technical (Nice-to-have)

DutchSales TechnologyProgram AdoptionManagement ConsultingSaaS

Key Responsibilities

•Manage and develop a team of managers, providing coaching, feedback, skill and career development
•Empower teams to deliver exceptional results, adapt to change, and pursue opportunities
•Foster a culture of inclusion, belonging, and high performance
•Translate LinkedIn and CS&S strategy into actionable plans
•Lead through ambiguity and change, modelling a growth mindset
•Partner with Sales and cross-functional leaders to prioritize and execute initiatives
•Lead key customer engagements, providing thought leadership
•Proactively review and deliver team performance metrics via forecasting, planning and coaching
•Set expectations and accountability on operational rigor and team behaviours
•Manage multiple high-impact projects, balancing strategic vision with disciplined execution

Senior ManagerCustomer SuccessLinkedInHybridAmsterdamSalesLeadershipSaaSTalent Solutions11 months FTC

Core Qualifications

Technical (Must-have)

Soft Skills

LeadershipCommunicationRelationship BuildingStakeholder ManagementAdaptabilityGrowth MindsetAccountabilityTransparencyCollaborationTrust

Key Responsibilities

•Manage and develop a team of managers, providing coaching, feedback, skill and career development

•Empower teams to deliver exceptional results, adapt to change, and pursue opportunities

•Foster a culture of inclusion, belonging, and high performance

•Translate LinkedIn and CS&S strategy into actionable plans

•Lead through ambiguity and change, modelling a growth mindset

•Partner with Sales and cross-functional leaders to prioritize and execute initiatives

•Lead key customer engagements, providing thought leadership

•Proactively review and deliver team performance metrics via forecasting, planning and coaching

•Set expectations and accountability on operational rigor and team behaviours

•Manage multiple high-impact projects, balancing strategic vision with disciplined execution