1 day ago

Junior Technical Service Support Engineer

Lely

Maassluis

1 day ago

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Junior Technical Service Support Engineer role at Lely's global technical support organization. Based in Maassluis, Netherlands, you support international service network remotely, analyze technical issues, and contribute to product improvements. Requires Bachelor's or Master's degree, affinity with technical support, analytical skills, and English fluency.

HybridFull-timeEntry LevelTechnical SupportAnalytical Skills

Junior Technical Service Support Engineer

Apply

HybridFull-timeEntry LevelTechnical Support

Salary

Not specified

Work Location

Maassluis, South Holland, Netherlands, NL

Work Model

Hybrid: at least three days per week on campus, flexible hours

Experience Required

2 years

Employment Type

Full-time

Experience Level

Junior (0-2 years experience supported by Bachelor's or Master's degree)

Core Qualifications

Technical (Must-have)

Technical SupportAnalytical SkillsProblem SolvingStructured WorkingCommunicationEnglishProcess ImprovementKnowledge SharingDocumentation

Soft Skills

CommunicationTeamworkAnalytical ThinkingStructured ApproachMotivationWillingness to Learn

Preferred Qualifications

Technical (Nice-to-have)

Dutch

Key Responsibilities

•Supporting Lely Clusters and service teams remotely with technical questions and ensuring clear follow-up.
•Helping to analyze recurring issues and contributing to structured improvements in products or processes.
•Collecting and organizing feedback from the field and sharing it with product development teams.
•Supporting coordination and maintaining overview across ongoing support topics.
•Contributing to training materials, documentation and knowledge sharing for service technicians worldwide.
•Participating in the on-call support rotation after your onboarding period.

Technical SupportJuniorEngineeringLelyHybridFull-timeMaassluisNetherlandsService Engineer

Key Responsibilities

•Supporting Lely Clusters and service teams remotely with technical questions and ensuring clear follow-up.

•Helping to analyze recurring issues and contributing to structured improvements in products or processes.

•Collecting and organizing feedback from the field and sharing it with product development teams.

•Supporting coordination and maintaining overview across ongoing support topics.

•Contributing to training materials, documentation and knowledge sharing for service technicians worldwide.

•Participating in the on-call support rotation after your onboarding period.