Nijmegen
2 weeks ago

Sensory and Consumer Experience Team Lead
Kraft Heinz
Nijmegen
2 weeks ago
Sensory and Consumer Experience Team Lead
Kraft Heinz seeks a Sensory and Consumer Experience Team Lead to head Core Product Platforms in Nijmegen, Netherlands. The role involves leading a multicultural team, driving consumer insights into product design, and collaborating with R&D and marketing. Requires 13+ years experience and a BSc in relevant fields.
On-siteFull-timeDirectorConsumer Technical InsightsConsumer Experience
Sensory and Consumer Experience Team Lead
Kraft Heinz seeks a Sensory and Consumer Experience Team Lead to head Core Product Platforms in Nijmegen, Netherlands. The role involves leading a multicultural team, driving consumer insights into product design, and collaborating with R&D and marketing. Requires 13+ years experience and a BSc in relevant fields.
On-siteFull-timeDirectorConsumer Technical Insights
Salary
Not specified
Core Qualifications
Technical (Must-have)
Consumer Technical InsightsConsumer ExperienceCognitive ScienceEconomical ScienceSensory ScienceQuantitative ResearchQualitative ResearchWorkshop FacilitationDesign ThinkingLean StartupDesign PrinciplesConsumer ResearchSensory AnalysisProject ManagementStakeholder Management
Soft Skills
LeadershipMentoringCollaborationCommunicationStrategic ThinkingHigh Performance CultureAgilityCuriosityAmbition
Key Responsibilities
- Lead and mentor a multi-cultural team of Consumer Experience researchers and sensory analysts.
- Manage resources to ensure impactful results, including strategic & technical mastery of the team.
- Ensure right project pipeline prioritization and budget needs for high impact on strategic projects.
- Foster a high-performance culture within the team, ensuring continuous professional development.
- Lead the Platforms Consumer experience strategy to step change consumer obsession agenda.
- Be the voice of the consumer through Sensory and Consumer Experience insights.
- Collaborate with R&D, Marketing, and leadership teams to align product development routes and market strategies.
- Supervise development and execution of team's strategic learning plans.
- Build and maintain strong relationships with internal and external stakeholders.
- Manage external partnerships to ensure consistency, quality, and agility.
- Engage with senior leadership, steering committees, and key company leaders.
- Work with Global Consumer Experience Acceleration Lead to identify capability needs and define new methodologies.
- Ensure synergies within EMDM zone with other CX researchers.
- Enrich and manage the agency roster, reporting on partner performance.
- Lead development of proactive insights, continuous learning plans, and strategic programs.
- Guide team in translating market opportunities and consumer needs into product and packaging design principles.
- Provide leadership oversight on product development follow-up.
- Champion design sprint projects in partnership with innovation coach.
- Own and steer implementation of product and pack superiority programs.
Sensory ScienceConsumer ExperienceTeam LeadFood IndustryFMCGNijmegenOn-siteFull-timeDirector LevelKraft Heinz