1 day ago

Senior R&D Transformation Solutions Designer

Kraft Heinz

Nijmegen

1 day ago

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Senior R&D Transformation Solutions Designer drives end-to-end capability design and transformation across R&D at Kraft Heinz in Nijmegen. The role combines service design, systems thinking, and program delivery to shape solutions across people, process, and technology. Requires 6+ years experience in service/solution design, program management, or transformation roles.

On-siteFull-timeSeniorService DesignSystems Thinking

Senior R&D Transformation Solutions Designer

Apply

On-siteFull-timeSeniorService Design

Salary

Not specified

Work Location

Nijmegen, Gelderland, Netherlands, NL

Work Model

On-site

Experience Required

6 years

Employment Type

Full-time

Experience Level

Senior: 6+ years experience

Core Qualifications

Technical (Must-have)

Service DesignSystems ThinkingProgram ManagementChange ManagementAgileHybrid MethodologiesStakeholder EngagementCommunicationStorytellingDesign ThinkingService BlueprintingJourney MappingUser ResearchCross-functional CollaborationDigital Transformation

Soft Skills

CuriosityEmpathyKindnessCommunicationStorytellingCollaborationAdaptabilityLeadership

Key Responsibilities

•Design and optimize end-to-end workflows and capabilities across R&D
•Apply service design methodologies to create user-centered, scalable solutions
•Create service blueprints, journey maps, and other design artifacts
•Translate business needs into integrated solutions across people, process, and technology
•Ensure alignment with broader transformation strategy and organizational goals
•Take a holistic, systems-level view of challenges and solutions
•Ensure solutions are grounded in real user needs through research, feedback, and iteration
•Identify interdependencies across teams, processes, and tools
•Ensure solutions are sustainable, scalable, and integrated into the broader ecosystem
•Lead, coordinate or support projects and programs from concept to implementation
•Drive delivery of digital and non-digital solutions using Agile and hybrid methodologies
•Orchestrate cross-functional teams to ensure successful rollout and adoption
•Balance strategic design with hands-on execution
•Drive change management and adoption strategies
•Engage and influence stakeholders across all levels of the organization
•Manage resistance and ensure alignment through clear communication and storytelling
•Act as a bridge between business, digital, and operational teams

SeniorR&DTransformationService DesignProgram ManagementChange ManagementAgileFood and BeverageNijmegenOn-site

Core Qualifications

Technical (Must-have)

Soft Skills

CuriosityEmpathyKindnessCommunicationStorytellingCollaborationAdaptabilityLeadership

Key Responsibilities

•Design and optimize end-to-end workflows and capabilities across R&D

•Apply service design methodologies to create user-centered, scalable solutions

•Create service blueprints, journey maps, and other design artifacts

•Translate business needs into integrated solutions across people, process, and technology

•Ensure alignment with broader transformation strategy and organizational goals

•Take a holistic, systems-level view of challenges and solutions

•Ensure solutions are grounded in real user needs through research, feedback, and iteration

•Identify interdependencies across teams, processes, and tools

•Ensure solutions are sustainable, scalable, and integrated into the broader ecosystem

•Lead, coordinate or support projects and programs from concept to implementation

•Drive delivery of digital and non-digital solutions using Agile and hybrid methodologies

•Orchestrate cross-functional teams to ensure successful rollout and adoption

•Balance strategic design with hands-on execution

•Drive change management and adoption strategies

•Engage and influence stakeholders across all levels of the organization

•Manage resistance and ensure alignment through clear communication and storytelling

•Act as a bridge between business, digital, and operational teams