Nijmegen
1 day ago
Consumer Experience Senior Scientist
Kraft Heinz
Nijmegen
1 day ago
Consumer Experience Senior Scientist
Kraft Heinz seeks a Consumer Experience Senior Scientist/Sensory & Consumer Experience Manager to lead CX strategy for the International Zone in Nijmegen, Netherlands. The role involves driving product insights, managing sensory research, and collaborating with R&D, Marketing, and Consumer Insights teams.
On-siteFull-timeSeniorConsumer Experience ResearchSensory Science
Consumer Experience Senior Scientist
Kraft Heinz seeks a Consumer Experience Senior Scientist/Sensory & Consumer Experience Manager to lead CX strategy for the International Zone in Nijmegen, Netherlands. The role involves driving product insights, managing sensory research, and collaborating with R&D, Marketing, and Consumer Insights teams.
On-siteFull-timeSeniorConsumer Experience Research
Salary
Not specified
Core Qualifications
Technical (Must-have)
Consumer Experience ResearchSensory ScienceQuantitative ResearchQualitative ResearchDesign ThinkingProject ManagementStakeholder ManagementData AnalysisPresentation SkillsCommunicationFluent English
Soft Skills
Interpersonal SkillsTeamworkAgilityCreativityFlexibilityOrganizationPrioritization
Preferred Qualifications
Technical (Nice-to-have)
Sensory Sciences MethodologiesConsumer Lead Innovation Strategy
Key Responsibilities
- Leading and/or coaching CX scientist(s) in delivering best in class CX expertise on your category scope including strategic project portfolio
- Develop and implement a holistic CX strategy for your category to deliver insights that will enable internal stakeholders to take the right decision
- Play a leadership role in partnering with R&D, Marketing and Consumer Market Insights to drive company short term (1 to 3y) and long term (10y) strategies
- Lead CX innovation and renovation projects by providing actionable recommendations based on key findings
- Provide complete sensory and consumer research learning plan from start to end together with team of chefs
- Proactively contribute to holistic CX strategic programs by enhancing value of CX insights
- Use different tools (qual and quant) / different approaches (sensory and Design Thinking) and summarize different sources of information to guide business for assessment of product and pack performance
- Work in close collaboration with multifunctional teams, ensuring regular connections with the zones for local relevance
- Proactively ensure strong connection with innovation ecosystem and external world to propose, develop and utilize novel methodologies
- Co-responsible for continuous development of consumer experience research best practices and new approaches to drive business impact
Consumer ExperienceSensory ScienceFood IndustryFMCGR&DInnovationNijmegenSenior ScientistResearchKraft Heinz