Associate Senior Consumer Experience Scientist

Salary

Core Qualifications

Preferred Qualifications

Key Responsibilities

• •Lead and execute consumer learning projects supporting packaging innovation and renovation initiatives.
• •Deliver clear, actionable consumer insights that influence packaging decisions and development priorities.
• •Build strong working relationships with Packaging R&D, Design, Marketing, Consumer Insights, and external research partners.
• •Ensure research methodologies are fit-for-purpose and aligned to project objectives and key decisions.
• •Embed consumer-centric thinking within project teams through consistent advocacy and evidence-based recommendations.
• •Contribute to the development of scalable CX research tools, frameworks, and best practices.
• •Support effective research budget management and delivery of projects within agreed timelines and scope.
• •Connect learnings across projects, categories, and markets to maximize business impact and organizational learning.
• •Lead consumer experience research projects from learning plan execution through insight generation and recommendation delivery.
• •Support the development of stakeholder-aligned learning plans that connect business questions, learning objectives, methodologies, and decision milestones.
• •Execute qualitative and quantitative research studies end-to-end, including study design, fieldwork management, analysis, synthesis, and reporting.
• •Apply appropriate consumer research methodologies and best practices to answer packaging-related business questions.
• •Translate consumer feedback and behavioral insights into clear recommendations that guide packaging design and development decisions.
• •Partner with Packaging R&D, Marketing, Consumer Insights, Design, and other project stakeholders to ensure consumer learning is integrated into project ways of working.
• •Facilitate research readouts and collaborative synthesis sessions with project teams.
• •Influence project direction through evidence-based recommendations and consumer-centric perspectives.
• •Support innovation, renovation, and productivity initiatives by identifying opportunities, risks, and consumer-driven actions.
• •Support development of research proposals, project scopes, and research budgets.
• •Manage external research agencies and partners to deliver high-quality research outputs efficiently and effectively.
• •Track research timelines, deliverables, and project risks, ensuring timely delivery and alignment with stakeholder expectations.
• •Identify and proactively address research execution challenges and recommend mitigation actions when needed.
• •Contribute to the continuous improvement of Consumer Experience methodologies, frameworks, tools, and ways of working.
• •Support the standardization and scaling of repeatable packaging research approaches.
• •Stay informed and actively explore emerging consumer research methods, industry trends, and technological advancements to enhance CX capabilities.
• •Share learnings and best practices across projects and the broader Consumer Experience community.