2 days ago

HR AI & Automation Operations Lead

Jobgether

Netherlands

2 days ago

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The HR AI & Automation Operations Lead will transform global HR operations through intelligent automation, AI, and scalable process design. This remote role, based in the Netherlands, requires extensive experience in automation, systems integration, and HR operations, with a strong focus on data privacy and responsible AI.

AI-enabledRemoteFull-timeSeniorAutomationBusiness Process Optimization

HR AI & Automation Operations Lead

Apply

AI-enabledRemoteFull-timeSeniorAutomation

Salary

Not specified

Work Location

Netherlands, NL

Work Model

Remote

Employment Type

Full-time

Experience Level

Mid-Senior level

Core Qualifications

Technical (Must-have)

AutomationBusiness Process OptimizationSystems IntegrationOperations TechnologyLow-code/no-code platformsZapierMakeRetooln8nPythonTypeScriptJavaScriptAPIsAI agentsMulti-agent architecturesResponsible AI governanceData analyticsSQLOperational data modelsBusiness intelligence toolsTableauSigmaProject managementHRISCase managementPayroll systemsData privacyComplianceGovernanceChange managementStakeholder communicationInfluencingNegotiationConflict managementWritten and verbal English communication

Soft Skills

AutonomyOwnershipProactiveCuriousAnalyticalSolutions-orientedContinuous improvementStrategic thinkingHands-on executionMentoringStakeholder communicationInfluencingNegotiationConflict management

Preferred Qualifications

Technical (Nice-to-have)

HR OperationsShared ServicesMobility and immigration processes

Key Responsibilities

•Own the strategy and delivery of AI and automation initiatives across HR Operations, using customer and employee feedback, operational data, and business insights to identify opportunities for improvement.
•Act as the directly responsible individual for multi-phase initiatives, taking projects from discovery and process redesign through prototyping, launch, optimization, and sustainable delivery.
•Translate operational pain points into scalable automation and intelligent solutions in collaboration with Product, Engineering, Design, and IT teams.
•Map end-to-end operational processes, identify bottlenecks and inefficiencies, and design workflows that improve speed, accuracy, consistency, and scalability.
•Build and maintain integrations and data flows across HRIS, case management, payroll, and other operational platforms using native connectors, APIs, event triggers, and related technologies.
•Develop rapid automation solutions using low-code/no-code platforms such as Zapier, Make, Retool, n8n, or comparable tools.
•Deploy, manage, and govern AI tools and agents for use cases such as document processing, query triage, policy guidance, data auditing, and operational support.
•Design multi-agent workflows, including routing and maker/checker patterns, with appropriate retries, fallbacks, guardrails, and human oversight for employment-related processes.
•Establish automation observability and governance practices, including logging, tracing, agent-run evaluation, role-based access controls, and auditability appropriate for sensitive HR data.
•Ensure regulatory, statutory, privacy, and compliance requirements are embedded into automation and system design decisions.
•Develop operational data models that support reporting, audits, compliance, data integrity, and performance management.
•Build and maintain HR Operations dashboards and reports using SQL and business intelligence tools such as Tableau, Sigma, or equivalent platforms.
•Monitor operational performance and use data-driven insights to identify trends, measure outcomes, and prioritize continuous improvement.
•Lead change management, training, adoption, and continuous improvement initiatives related to AI and automation solutions.
•Serve as a technical subject-matter lead for AI and automation within Operations, helping establish scalable best practices and ways of working.
•Mentor and support junior team members while contributing to greater technical and operational maturity across the organization.
•Manage complex stakeholder conversations independently, resolving conflicts constructively and building alignment across teams.

HRAIAutomationOperationsRemoteFull-timeNetherlandsInternet Marketplace PlatformsManagement and ManufacturingData Privacy

Core Qualifications

Technical (Must-have)

Soft Skills

AutonomyOwnershipProactiveCuriousAnalyticalSolutions-orientedContinuous improvementStrategic thinkingHands-on executionMentoringStakeholder communicationInfluencingNegotiationConflict management

Key Responsibilities

•Own the strategy and delivery of AI and automation initiatives across HR Operations, using customer and employee feedback, operational data, and business insights to identify opportunities for improvement.

•Act as the directly responsible individual for multi-phase initiatives, taking projects from discovery and process redesign through prototyping, launch, optimization, and sustainable delivery.

•Translate operational pain points into scalable automation and intelligent solutions in collaboration with Product, Engineering, Design, and IT teams.

•Map end-to-end operational processes, identify bottlenecks and inefficiencies, and design workflows that improve speed, accuracy, consistency, and scalability.

•Build and maintain integrations and data flows across HRIS, case management, payroll, and other operational platforms using native connectors, APIs, event triggers, and related technologies.

•Develop rapid automation solutions using low-code/no-code platforms such as Zapier, Make, Retool, n8n, or comparable tools.

•Deploy, manage, and govern AI tools and agents for use cases such as document processing, query triage, policy guidance, data auditing, and operational support.

•Design multi-agent workflows, including routing and maker/checker patterns, with appropriate retries, fallbacks, guardrails, and human oversight for employment-related processes.

•Establish automation observability and governance practices, including logging, tracing, agent-run evaluation, role-based access controls, and auditability appropriate for sensitive HR data.

•Ensure regulatory, statutory, privacy, and compliance requirements are embedded into automation and system design decisions.

•Develop operational data models that support reporting, audits, compliance, data integrity, and performance management.

•Build and maintain HR Operations dashboards and reports using SQL and business intelligence tools such as Tableau, Sigma, or equivalent platforms.

•Monitor operational performance and use data-driven insights to identify trends, measure outcomes, and prioritize continuous improvement.

•Lead change management, training, adoption, and continuous improvement initiatives related to AI and automation solutions.

•Serve as a technical subject-matter lead for AI and automation within Operations, helping establish scalable best practices and ways of working.

•Mentor and support junior team members while contributing to greater technical and operational maturity across the organization.

•Manage complex stakeholder conversations independently, resolving conflicts constructively and building alignment across teams.