
Receptionist
JLL
Receptionist
We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line on our Amazon account dedicated team. The role involves delivering front-of-house services, managing meeting and event spaces, and ensuring a positive visitor experience. Requires experience in reception or hospitality, excellent customer service skills, and fluency in English and local language.
Receptionist
We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line on our Amazon account dedicated team. The role involves delivering front-of-house services, managing meeting and event spaces, and ensuring a positive visitor experience. Requires experience in reception or hospitality, excellent customer service skills, and fluency in English and local language.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Take ownership of the internal and external visitor experience
- Deliver core front of house services such as sign-in, badging, luggage, lost and found and deliveries
- Receive, direct and relay telephone, email and other queries via front of house
- Greet, assist and direct candidates/new hires/visitors and the general public appropriately
- Maintain awareness of all onsite events to ensure visitor experience is personalised and optimised
- Maintain high standards of presentation and functionality across front of house and meeting/event areas
- Undertake physical setup of meeting and event spaces in line with team guidelines and EHS considerations
- Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables
- Create and maintain up-to-date Outlook, conference room finder and SharePoint room booking systems
- Maintain high awareness of local area services such as shops, restaurants, hotels and transport
- Liaise daily with one-team partners such as security and janitorial teams on coordination of meetings and events
- Provide timely, accurate and personalized responses to meetings and events enquiries
- Work flexibly in different settings as part of the team
- Coordinate daily updating of room booking displays in line with local/regional processes
- Support onsite space audits and walk-the-store processes
- Support and cover other facilities team services as required, such as Trouble Ticket requests, mail and courier services, site inspections, and administrative tasks