15 May 2026

Client Service Manager

IQ-EQ

Amsterdam

15 May 2026

Apply

Client Service Manager role at a leading Investor Services group in Amsterdam. You will manage client portfolios, ensure service delivery, and drive business development in financial services. Requires experience in client management and knowledge of investment structures.

HybridFull-timeSenior

Client Service Manager

Apply

HybridFull-timeSenior

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid

Employment Type

Full-time

Experience Level

Not explicitly stated, but inferred from responsibilities: Mid Level to Senior level, requiring client portfolio management experience.

Core Qualifications

Soft Skills

leadershipcommunicationstakeholder managementclient-focusedcommercial mindsetorganisedproactivesolutions-drivenfluency in English

Key Responsibilities

•Manage and develop strong relationships with a portfolio of clients, acting as the primary point of contact and escalation lead
•Oversee high-quality service delivery across client operations, ensuring services are delivered accurately, efficiently, and in line with agreed KPIs and regulatory requirements
•Identify upsell and cross-sell opportunities, contribute to business development initiatives, and support revenue growth across the client portfolio
•Collaborate closely with internal teams across Legal, Accounting, Compliance, and Operations to ensure seamless client servicing and operational excellence
•Support governance and compliance activities, including board meeting participation, oversight of compliance reviews, and escalation of key risks or operational issues where required

Client Service ManagerFinancial ServicesInvestor ServicesAmsterdamFull-timeHybridClient portfolio managementRegulatory frameworksBusiness developmentRelationship management

Key Responsibilities

•Manage and develop strong relationships with a portfolio of clients, acting as the primary point of contact and escalation lead

•Oversee high-quality service delivery across client operations, ensuring services are delivered accurately, efficiently, and in line with agreed KPIs and regulatory requirements

•Identify upsell and cross-sell opportunities, contribute to business development initiatives, and support revenue growth across the client portfolio

•Collaborate closely with internal teams across Legal, Accounting, Compliance, and Operations to ensure seamless client servicing and operational excellence

•Support governance and compliance activities, including board meeting participation, oversight of compliance reviews, and escalation of key risks or operational issues where required