1 week ago

Clinical Services Training Lead EU Distributor Markets

Insulet Corporation

Utrecht

1 week ago

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Insulet is seeking a Clinical Services Training Lead to advance diabetes care across Europe and international markets. The role involves leading clinical training programs for channel partners and healthcare professionals on the Omnipod Insulin Management System, requiring diabetes experience and a minimum of 5 years in a medical device or pharmaceutical commercial role.

HybridFull-timeMid LevelDiabetesInsulin Pump Therapy

Clinical Services Training Lead EU Distributor Markets

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HybridFull-timeMid LevelDiabetes

Salary

Not specified

Work Location

Utrecht, Utrecht, Netherlands, NL

Work Model

Hybrid working conditions in commutable distance to an Insulet office

Experience Required

5 years

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

DiabetesInsulin pump therapyClinical trainingSales trainingVeevaMS ExcelMS PowerPointPresentation skillsInterpersonal communicationsBusiness acumen

Soft Skills

Self-starterFlexibleStrong interpersonal communicationsCredibilityTeam player

Preferred Qualifications

Technical (Nice-to-have)

Certified Diabetes Educator (CDE)Nursing backgroundClinical Services backgroundCommercial experienceChannel partner experienceSecond language

Key Responsibilities

•Work with channel partner personnel, perform training needs assessment, design and deliver relevant training courses and material to ensure effective product launch and ongoing clinical excellence with existing channel partners.
•Onboarding training of new channel partners to ensure best possible patient and HCP experience for Omnipod portfolio.
•Works in conjunction with Sales, Customer Care, Regulatory, and Marketing to build knowledge and help to achieve training goals in existing and new markets.
•Leads Training outputs as part of EU distributor new market project plan and delivers outputs.
•Development of training materials for delivery to channel partner clinical and sales teams, as well as use of the Veeva Medical Review (MLR) framework for approval of content.
•Assists with sales events such as pump clinics, pump support groups, info sessions, in-the-office educational events, patient info nights, JDRF walks, vendor days at the request of partner organisations.
•Promotes the benefits of insulin pump therapy and sells Omnipod portfolio to providers and patients in group and/or individual sessions or as a continuing education offering as appropriate.
•Evaluates and supports Certified Pod Trainers (CPTs) and CSMs in skills needed to be effective and excellent in helping patients moving to Omnipod therapy.
•Works with Distributor Teams, to enhance patient training based on business needs of geography (considering overall costs of training and timeliness of training).
•Oversees CPTs (internal & external) by seeing them face-to-face and by providing timely product updates and by being a sales and clinical resource.
•Ability to understand the importance of engagement from a sales and clinical point of view, and will work in conjunction with HCPs for superior patient training outcomes.
•Assists with product training & clinical topics for Sales and Clinical hires at Channel Partners as required.
•Ability to perform administrative duties and complete/turn in on a timely basis.
•Provide field feedback to Distributor Management & Distributor Team based on training of distributor hires, HCPs, and patients.
•Conduct Field Visits and Product Training in Distributor Markets as required.
•Perform other duties as assigned.

Clinical TrainingDiabetesMedical DevicesInsulin PumpChannel PartnersEU MarketsHybridFull-time

Key Responsibilities

•Work with channel partner personnel, perform training needs assessment, design and deliver relevant training courses and material to ensure effective product launch and ongoing clinical excellence with existing channel partners.

•Onboarding training of new channel partners to ensure best possible patient and HCP experience for Omnipod portfolio.

•Works in conjunction with Sales, Customer Care, Regulatory, and Marketing to build knowledge and help to achieve training goals in existing and new markets.

•Leads Training outputs as part of EU distributor new market project plan and delivers outputs.

•Development of training materials for delivery to channel partner clinical and sales teams, as well as use of the Veeva Medical Review (MLR) framework for approval of content.

•Assists with sales events such as pump clinics, pump support groups, info sessions, in-the-office educational events, patient info nights, JDRF walks, vendor days at the request of partner organisations.

•Promotes the benefits of insulin pump therapy and sells Omnipod portfolio to providers and patients in group and/or individual sessions or as a continuing education offering as appropriate.

•Evaluates and supports Certified Pod Trainers (CPTs) and CSMs in skills needed to be effective and excellent in helping patients moving to Omnipod therapy.

•Works with Distributor Teams, to enhance patient training based on business needs of geography (considering overall costs of training and timeliness of training).

•Oversees CPTs (internal & external) by seeing them face-to-face and by providing timely product updates and by being a sales and clinical resource.

•Ability to understand the importance of engagement from a sales and clinical point of view, and will work in conjunction with HCPs for superior patient training outcomes.

•Assists with product training & clinical topics for Sales and Clinical hires at Channel Partners as required.

•Ability to perform administrative duties and complete/turn in on a timely basis.

•Provide field feedback to Distributor Management & Distributor Team based on training of distributor hires, HCPs, and patients.

•Conduct Field Visits and Product Training in Distributor Markets as required.

•Perform other duties as assigned.