Amsterdam
6 days ago
Head of Advice & Control and Escalations
ING Nederland
Amsterdam
6 days ago
Head of Advice & Control and Escalations
This is a senior leadership role at ING in Amsterdam, heading the FCC NL Advice & Control and Escalations function. You will lead multiple teams, drive strategic direction, and manage complex financial crime compliance risks. Requires 15+ years of experience in risk management and FCC leadership.
AI-enabledOn-siteFull-timeDirectorFinancial Crime ComplianceAML
Head of Advice & Control and Escalations
This is a senior leadership role at ING in Amsterdam, heading the FCC NL Advice & Control and Escalations function. You will lead multiple teams, drive strategic direction, and manage complex financial crime compliance risks. Requires 15+ years of experience in risk management and FCC leadership.
AI-enabledOn-siteFull-timeDirectorFinancial Crime Compliance
Salary
Not specified
Core Qualifications
Technical (Must-have)
Financial Crime ComplianceAMLKYC/CDDSanctionsRisk ManagementSecond Line of DefenceRegulatory ComplianceData AnalyticsAI/MLTransaction MonitoringScreeningCase ManagementACAMSLeadershipStakeholder Management
Soft Skills
LeadershipIntegrityAccountabilityCritical ThinkingCommunicationCollaborationContinuous ImprovementInnovationInfluencingConstructive Challenge
Key Responsibilities
- Leading and developing multiple FCC teams (44 FTE) responsible for functional oversight within ING Retail NL and WB NL
- Defining and driving the strategic direction of second line governance, aligned with ING's global FCC framework
- Acting as a trusted advisor to senior leadership and delegate MLRO, influencing critical decisions and regulatory positioning
- Overseeing high-impact KYC-related MLRO escalations, ensuring consistent, defensible, and risk-based outcomes
- Challenging the first line of defence on compliance risks, controls, and change initiatives at a strategic level
- Driving integrated financial crime risk assessments across Retail and Wholesale Banking
- Translating complex regulatory expectations into clear, actionable frameworks and guidance
- Representing FCC NL internally and where relevant externally, maintaining credibility and trust
- Enhancing oversight effectiveness through data-driven insights and continuous improvement initiatives
BankingFinancial Crime ComplianceLeadershipRisk ManagementAMLKYCSanctionsSecond Line of DefenceRegulatoryAmsterdam