Amsterdam
1 day ago
AI Prompt Engineer
ING Nederland
Amsterdam
1 day ago
AI Prompt Engineer
Join ING as an AI Prompt Engineer to design intelligent Microsoft Copilot solutions for the digital workplace. You will develop prompts, integrate agents with third-party apps, and champion accessibility. Requires expertise in prompt design, Copilot Studio, Power Platform, and programming skills.
AIOn-siteFull-timeEntry LevelMicrosoft Copilot StudioPower Platform
AI Prompt Engineer
Join ING as an AI Prompt Engineer to design intelligent Microsoft Copilot solutions for the digital workplace. You will develop prompts, integrate agents with third-party apps, and champion accessibility. Requires expertise in prompt design, Copilot Studio, Power Platform, and programming skills.
AIOn-siteFull-timeEntry LevelMicrosoft Copilot Studio
Salary
Not specified
Core Qualifications
Technical (Must-have)
Microsoft Copilot StudioPower PlatformPower AutomatePower AppsM365EntraIDAzure ADPythonJavaScriptTypeScriptREST APIsMicrosoft GraphYAMLHTML/CSSJSONWCAGGoogle Gemini Enterprise
Soft Skills
Strong analytical skillsPassionate about GenAIStay up to date with latest developmentsEnjoy automating manual processesCuriosity and continuous learning
Key Responsibilities
- Design and implement Copilot Studio agents using best practices for modularity, intent routing, fallback handling, and escalation.
- Develop state-of-the-art prompts that drive use cases to value.
- Apply knowledge management principles to ensure content is accessible, relevant, and easy to maintain — including support for media like images and videos.
- Build and maintain adaptive card flows for troubleshooting, knowledge lookups, and ticketing — with a focus on accessibility, localisation, and user feedback.
- Champion accessibility in everything you build — including keyboard-first navigation, screen reader support, and speech-to-text/text-to-speech capabilities.
- Integrate agents with 3rd party applications such as ServiceNow enabling seamless, pre-filled ticket creation and status updates.
- Collaborate on measurement strategies that go beyond star ratings — helping us capture meaningful feedback and improve continuously.
- Contribute to a scalable agent architecture that supports phased rollouts, learning loops, and future growth across ING.
- Contribute to validating other employee facing AI capabilities such as Gemini Enterprise.
AI Prompt EngineerINGBankingCopilot StudioPower PlatformPythonAccessibilityDigital WorkplaceGenAIFull-time