Amsterdam
1 day ago
Tech Manager, Sales Market NL/DBE/LUX (m/f/d)
H&M
Amsterdam
1 day ago
Tech Manager, Sales Market NL/DBE/LUX (m/f/d)
Tech Manager needed to lead tech operations and retail tech rollouts across the sales market for H&M Group in Amsterdam. Requires a bachelor's degree in computer science or related field, at least three years of experience in IT service management or infrastructure leadership, and team management experience.
On-siteFull-timeSeniorIT Service ManagementService Delivery
Tech Manager, Sales Market NL/DBE/LUX (m/f/d)
Tech Manager needed to lead tech operations and retail tech rollouts across the sales market for H&M Group in Amsterdam. Requires a bachelor's degree in computer science or related field, at least three years of experience in IT service management or infrastructure leadership, and team management experience.
On-siteFull-timeSeniorIT Service Management
Salary
Not specified
Core Qualifications
Technical (Must-have)
IT Service ManagementService DeliveryInfrastructure LeadershipTeam ManagementBudget ManagementForecastingITILStakeholder ManagementVendor ManagementCommunication
Soft Skills
StructuredCollaborativeProactiveClear Communication
Key Responsibilities
- Take overall responsibility for tech operations and retail tech rollouts in the sales market, acting as first point of escalation for tech-related issues.
- Lead tech operations teams and tech project managers, supporting performance, capability building, and talent development.
- Ensure stable operations and end-user support services while driving early actions on operational risks and issues.
- Secure compliance with global policies, local regulations, audit requirements, and cyber security standards.
- Collaborate with Sales, Expansion, Retail Operations, Controlling, vendors, and Global Tech teams to deliver local rollouts of global solutions.
Tech ManagerRetail TechnologyIT OperationsSales MarketAmsterdamFull-timeOn-siteH&M GroupITILTeam Leadership