1 week ago

Sr Principal Analyst, ServiceNow Contract Negotiations and Licensing (Remote Europe)

Gartner

Amsterdam

1 week ago

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Gartner is seeking a Senior Principal Analyst for ServiceNow Contract Negotiations and Licensing to join its Business and Technology Insights group. The role requires deep expertise in ServiceNow commercial programs, contracting models, pricing, and discounting, along with 8+ years of relevant experience and 5+ years in SaaS/software contract negotiations. The analyst will produce must-have insights, advise clients, and represent Gartner as a thought leader.

HybridFull-timePrincipalServiceNowSaaS Contract Negotiations

Sr Principal Analyst, ServiceNow Contract Negotiations and Licensing (Remote Europe)

Apply

HybridFull-timePrincipalServiceNow

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid work environment; working virtually when productive and getting together with colleagues in a vibrant community

Experience Required

8 years

Employment Type

Full-time

Experience Level

Senior Principal

Core Qualifications

Technical (Must-have)

ServiceNowSaaS contract negotiationsSoftware contract negotiationsTechnology procurementCategory managementVendor managementSoftware asset managementServiceNow licensingSoftware license compliance risk assessmentCloud services market trendsReseller ecosystemResearchAnalytical skillsPresentation skillsData analysis

Soft Skills

Executive presenceOrganizational skillsCommunicationCollaborationIndependent workLearning agilityClient-centricThought leadershipBusiness acumenFinancial acumen

Preferred Qualifications

Technical (Nice-to-have)

AWSGoogleSalesforceSAPOracleMicrosoft

Key Responsibilities

•Create innovative, thought provoking, and highly leveraged “must-have insights” content
•Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
•Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
•Demonstrate thought leadership in establishing Insights positions across a team of analysts
•Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
•Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
•Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
•Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
•Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
•Provide high quality and timely content peer review
•Build credibility as an industry expert to represent Gartner insights, methodology and strategy
•Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
•Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
•Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

ServiceNowContract NegotiationsLicensingAnalystRemoteEuropeSaaSSoftware ProcurementVendor ManagementGartner

Core Qualifications

Technical (Must-have)

Soft Skills

Executive presenceOrganizational skillsCommunicationCollaborationIndependent workLearning agilityClient-centricThought leadershipBusiness acumenFinancial acumen

Key Responsibilities

•Create innovative, thought provoking, and highly leveraged “must-have insights” content

•Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act

•Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward

•Demonstrate thought leadership in establishing Insights positions across a team of analysts

•Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda

•Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights

•Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions

•Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings

•Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business

•Provide high quality and timely content peer review

•Build credibility as an industry expert to represent Gartner insights, methodology and strategy

•Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community

•Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery

•Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions