
Senior Resource Manager
DEPT®
Senior Resource Manager
Senior Resource Manager needed for EMEA resourcing team at DEPT®, focusing on Experience team across Netherlands and Denmark. Requires minimum 3 years in resource management within digital agency industry, with strong understanding of digital roles and projects. Responsibilities include resource optimization, skill management, demand forecasting, and cross-functional collaboration.
Senior Resource Manager
Senior Resource Manager needed for EMEA resourcing team at DEPT®, focusing on Experience team across Netherlands and Denmark. Requires minimum 3 years in resource management within digital agency industry, with strong understanding of digital roles and projects. Responsibilities include resource optimization, skill management, demand forecasting, and cross-functional collaboration.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Tools (Must-have)
Preferred Qualifications
Tools (Nice-to-have)
Key Responsibilities
- Resource Optimization: Identify and evaluate capacity constraints and opportunities within the organization, making data-driven recommendations for resource allocations, nearshoring, and utilization optimization.
- Skill Management: Identify skill gaps within the regional teams and work with craft leads as well as P&C to address talent needs through hiring, training, or reassignment.
- Demand Forecasting: Collaborate with cross-functional teams to develop accurate demand forecasts, encompassing both short-term and long-term client requirements.
- Risk Mitigation: Proactively identify potential risks and challenges in the resourcing plan and develop strategies to mitigate them.
- Cross-Functional Collaboration: Work closely with various departments, including account management, creative teams, operations, and sales, to ensure alignment between Capacity Planning and client satisfaction.
- Conflict Resolution: Act as a mediator in resource conflicts, prioritization challenges, or overlapping project demands, ensuring equitable distribution of resources.
- Performance Monitoring: Track key metrics and provide regular reports to local, regional and global leadership on resource utilization, bench capacity, and nearshore and freelance ratios.
- Compliance and Governance: Ensure compliance with company policies and guidelines related to resource management, including time tracking, resource allocations and reporting.