Hoofddorp
1 day ago
Logistics Specialist
Delta Electronics EMEA
Hoofddorp
1 day ago
Logistics Specialist
Delta Group seeks a Logistics Specialist for its EMEA headquarters in Hoofddorp, Netherlands. The role involves order processing, customer support, and logistics coordination using SAP. Requires 3-5 years of experience in sales support or order management within an international environment.
On-siteFull-timeMid LevelSAPERP Systems
Logistics Specialist
Delta Group seeks a Logistics Specialist for its EMEA headquarters in Hoofddorp, Netherlands. The role involves order processing, customer support, and logistics coordination using SAP. Requires 3-5 years of experience in sales support or order management within an international environment.
On-siteFull-timeMid LevelSAP
Salary
Not specified
Core Qualifications
Technical (Must-have)
SAPERP systemsOrder ManagementCustomer ServiceSales SupportEnglish
Soft Skills
CommunicationInterpersonal skillsCustomer service mindsetProblem-solvingOrganizational skillsAttention to detailTime managementPrioritization
Preferred Qualifications
Technical (Nice-to-have)
ICT industry knowledgeElectronics industry knowledgeTechnology industry knowledgeEuropean language
Key Responsibilities
- Serve as primary point of contact for customers regarding order processing and logistics inquiries.
- Receive customer orders via email, phone, or other channels.
- Register, validate, and process customer orders accurately in SAP.
- Handle customer calls and inquiries, maintaining clear records.
- Provide sales and operational support to customers and internal stakeholders.
- Coordinate with internal departments to resolve customer requests.
- Maintain accurate customer master data and records in ERP system.
- Monitor order status and proactively communicate updates to customers.
- Support continuous improvement of sales support and order management processes.
LogisticsSupply ChainOrder ManagementSAPCustomer ServiceSales SupportFull-timeOn-siteHoofddorpDelta Group