Amsterdam
1 week ago

Technical Enablement Manager 3 - EMEA
Datadog
Amsterdam
1 week ago
Technical Enablement Manager 3 - EMEA
Datadog seeks a Technical Enablement Manager to deliver technical training and advisory services to customers in EMEA. The role requires 5+ years of experience in cloud-native or observability environments, strong presentation skills, and fluency in Italian. The position is on-site in Amsterdam.
On-siteFull-timeSeniorObservabilityMonitoring
Technical Enablement Manager 3 - EMEA
Datadog seeks a Technical Enablement Manager to deliver technical training and advisory services to customers in EMEA. The role requires 5+ years of experience in cloud-native or observability environments, strong presentation skills, and fluency in Italian. The position is on-site in Amsterdam.
On-siteFull-timeSeniorObservability
Salary
Not specified
Core Qualifications
Technical (Must-have)
ObservabilityMonitoringCloud-native technologiesAWSAzureGCPScriptingCI/CDContainerizationConfiguration managementPythonJavaScriptRubyChefPuppetJenkinsGitLabDockerKubernetesDevSecOps
Soft Skills
Presentation skillsCommunicationMentoringProblem solvingProfessional judgmentCustomer engagement
Key Responsibilities
- Lead Foundational Enablement Webinars on a wide range of topics independently ensuring consistency and clarity.
- Deliver Technical Enablement training by facilitating customized, high-engagement sessions tailored to customer-defined goals and topics.
- Identify, update, and iterate on Foundational Enablement content to keep pace with evolving customer needs and platform capabilities.
- Partner with Sales, Customer Success, and TEM leadership to scope and position enablement services.
- Mentor new hires, providing guidance on best practices in enablement delivery and customer engagement.
- Collaborate with Product, Engineering, and Technical Services teams to provide structured, actionable feedback.
- Perform internal enablement for cross-functional technical teams.
- Own, deliver, and continuously improve a recurring in-person Foundation Enablement event.
- Contribute to at least two team OKRs efforts annually.
- Stay informed on observability concepts, industry trends, and DevOps practices; lead at least one field workshop per year or serve as a teaching assistant.
Technical EnablementObservabilityCloud-nativeTrainingAmsterdamFull-timeSeniorItalian fluencyDevOpsDatadog