Amsterdam
2 weeks ago
Customer Success Manager (French Speaking)
Datadog
Amsterdam
2 weeks ago
Customer Success Manager (French Speaking)
Datadog seeks a French-speaking Customer Success Manager in Amsterdam to drive product adoption and build client relationships through onboarding, upselling, and cross-selling. The role requires 5-7 years of customer-facing experience and fluency in business-level French, with a hybrid work model.
HybridFull-timeSeniorRelationship ManagementUpselling
Customer Success Manager (French Speaking)
Datadog seeks a French-speaking Customer Success Manager in Amsterdam to drive product adoption and build client relationships through onboarding, upselling, and cross-selling. The role requires 5-7 years of customer-facing experience and fluency in business-level French, with a hybrid work model.
HybridFull-timeSeniorRelationship Management
Salary
Not specified
Core Qualifications
Technical (Must-have)
Relationship ManagementUpsellingCross SellingCustomer OnboardingSales Cycle ManagementNegotiationContract ManagementMEDDICCommand of the Message
Soft Skills
CommunicationAttention to DetailMotivatedRelationship BuildingCustomer-MindedAdaptabilityProblem SolvingCollaboration
Key Responsibilities
- Partner with sales team to ensure smooth transition and onboarding experience
- Proactively build relationships with customers to create mutual trust
- Carry out full-sales cycle for growth opportunities in existing accounts
- Act as advisor to customers to ensure effective use of Datadog solution
- Monitor usage trends to uncover renewal risks and promote adoption
- Collaborate cross-functionally with Support, Product, Finance, and Legal
Customer SuccessFrench SpeakingHybridAmsterdamSaaSObservabilitySalesAccount ManagementDatadog