
Delivery Solutions Architect
Databricks
Delivery Solutions Architect
Databricks is seeking a Delivery Solutions Architect to collaborate with sales and field engineering teams, accelerating adoption and growth of the Databricks platform. This hybrid technical and commercial role involves leading post-sale technical strategy, driving customer success, and managing complex use cases. Requires 5+ years of experience in Data and AI, programming skills in Python and Spark, and a customer-facing background.
Delivery Solutions Architect
Databricks is seeking a Delivery Solutions Architect to collaborate with sales and field engineering teams, accelerating adoption and growth of the Databricks platform. This hybrid technical and commercial role involves leading post-sale technical strategy, driving customer success, and managing complex use cases. Requires 5+ years of experience in Data and AI, programming skills in Python and Spark, and a customer-facing background.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Key Responsibilities
- Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
- Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
- Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders
- Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account
- Leverage Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts
- Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services resources
- Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
- Develop an execution plan that covers all activities of all customer-facing technical roles and teams
- Provide internal and external updates - KPI reporting on the status of usage and customer health