1 day ago

Field Service Engineer

Cytiva

Amsterdam

1 day ago

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Cytiva seeks a Field Service Engineer for the Benelux region to handle daily service needs of customer equipment. The role involves troubleshooting, installation, maintenance, and validation of equipment in a GMP environment. Requires a Bachelor's degree in Biomedical or Electrical Engineering and experience with electromechanical equipment.

RemoteFull-timeEntry LevelTroubleshootingInstallation

Field Service Engineer

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RemoteFull-timeEntry LevelTroubleshooting

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Remote

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

TroubleshootingInstallationMaintenanceValidationService RepairGMPPreventative MaintenanceField Modification InstructionCustomer CommunicationRoot Cause AnalysisProblem SolvingWindows OSPCServerNetworksDatabase

Soft Skills

High IntegrityCustomer FocusAdaptabilityCommunication

Preferred Qualifications

Technical (Nice-to-have)

Field Service ExperiencePharmaceutical Industry KnowledgeDutchFrench

Key Responsibilities

•Troubleshooting, installation, maintenance, validation and service repair needs on equipment in GMP environment
•Preventative Maintenance and Field Modification Instruction
•Maintaining daily communications with customers to ensure resolution and accurate follow-up, leading to customer happiness
•Maintaining tools and test equipment accurately and ensuring they are calibrated
•Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements
•Applying the right process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving
•Travel is required

Field Service EngineerBiotechnologyGMPRemoteNetherlandsBeneluxBiomedical EngineeringElectrical EngineeringCustomer ServiceDanaher

Key Responsibilities

•Troubleshooting, installation, maintenance, validation and service repair needs on equipment in GMP environment

•Preventative Maintenance and Field Modification Instruction

•Maintaining daily communications with customers to ensure resolution and accurate follow-up, leading to customer happiness

•Maintaining tools and test equipment accurately and ensuring they are calibrated

•Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements

•Applying the right process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving

•Travel is required