1 day ago

Customs Process Engineer/AI Engineer

Customs Support Group

Rotterdam

1 day ago

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Customs Support Group is seeking a Customs Process Engineer/AI Engineer to design intelligent customs processes, AI-powered solutions, and integrations. The role involves analyzing operational challenges, building scalable digital solutions, and improving data quality. Candidates should have a degree in a related field and experience in process improvement or digital transformation.

HybridFull-timeEntry LevelProcess ImprovementBusiness Analysis

Customs Process Engineer/AI Engineer

Apply

HybridFull-timeEntry LevelProcess Improvement

Salary

Not specified

Work Location

Rotterdam, South Holland, Netherlands, NL

Work Model

Hybrid

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

Process ImprovementBusiness AnalysisDigital TransformationAutomationAIData-Driven SolutionsAnalytical SkillsProblem-SolvingCommunicationCollaborationCuriosityOwnershipContinuous Improvement

Soft Skills

Analytical SkillsProblem-SolvingCollaborative MindsetCommunication SkillsCuriosityOwnershipContinuous Improvement Mentality

Preferred Qualifications

Technical (Nice-to-have)

BPMNAPIsSystem IntegrationsEDISQLData ModellingMicrosoft Power PlatformWorkflow Automation PlatformsLarge Language ModelsAzureCloud Platforms

Key Responsibilities

•Analyse operational processes and identify improvement opportunities.
•Design future-proof customs workflows and business rules.
•Translate business requirements into digital solutions.
•Build scalable process models that increase efficiency and compliance.
•Design AI agents and intelligent assistants.
•Create prompts, guardrails and knowledge structures.
•Improve AI performance through continuous learning and feedback.
•Support Human-in-the-Loop decision making.
•Design APIs and EDI integrations.
•Define data mappings between customers, customs authorities and internal systems.
•Ensure reliable end-to-end data flows.
•Improve interoperability across our digital ecosystem.
•Design data models and validation rules.
•Improve master data quality.
•Automate data capture and enrichment.
•Increase First-Time-Right processing.
•Design and configure automated workflows.
•Reduce manual activities through intelligent automation.
•Orchestrate business processes across multiple systems.
•Improve operational scalability.
•Work closely with Product Managers and Software Engineers.
•Translate customer feedback into product improvements.
•Contribute to our Digital Customs Platform roadmap.
•Prototype and validate new digital capabilities.

CustomsProcess EngineeringAIAutomationDigital TransformationHybridRotterdamAntwerp

Core Qualifications

Technical (Must-have)

Process ImprovementBusiness AnalysisDigital TransformationAutomationAIData-Driven SolutionsAnalytical SkillsProblem-SolvingCommunicationCollaborationCuriosityOwnershipContinuous Improvement

Soft Skills

Analytical SkillsProblem-SolvingCollaborative MindsetCommunication SkillsCuriosityOwnershipContinuous Improvement Mentality

Key Responsibilities

•Analyse operational processes and identify improvement opportunities.

•Design future-proof customs workflows and business rules.

•Translate business requirements into digital solutions.

•Build scalable process models that increase efficiency and compliance.

•Design AI agents and intelligent assistants.

•Create prompts, guardrails and knowledge structures.

•Improve AI performance through continuous learning and feedback.

•Support Human-in-the-Loop decision making.

•Design APIs and EDI integrations.

•Define data mappings between customers, customs authorities and internal systems.

•Ensure reliable end-to-end data flows.

•Improve interoperability across our digital ecosystem.

•Design data models and validation rules.

•Improve master data quality.

•Automate data capture and enrichment.

•Increase First-Time-Right processing.

•Design and configure automated workflows.

•Reduce manual activities through intelligent automation.

•Orchestrate business processes across multiple systems.

•Improve operational scalability.

•Work closely with Product Managers and Software Engineers.

•Translate customer feedback into product improvements.

•Contribute to our Digital Customs Platform roadmap.

•Prototype and validate new digital capabilities.