1 week ago

Operational Excellence Manager

ContinuitySA

Amsterdam

1 week ago

Apply

myTomorrows seeks an Operational Excellence Manager to improve processes, enhance efficiency, and drive continuous improvement. The role involves leading cross-functional initiatives, managing the interface between Operations and Product Development, and integrating AI and automation. Requires 4-6 years of experience in operational excellence, strong stakeholder management, and experience in validated environments.

AI-enabledHybridFull-timeMid LevelOperational ExcellenceProcess Improvement

Operational Excellence Manager

Apply

AI-enabledHybridFull-timeMid LevelOperational Excellence

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid out of our Amsterdam office

Experience Required

6 years

Employment Type

Full-time

Experience Level

4-6 years experience

Core Qualifications

Technical (Must-have)

Operational ExcellenceProcess ImprovementRoot-Cause AnalysisStakeholder ManagementChange ManagementDocumentationProcess MappingSOPsData AnalyticsKPI ManagementProject ManagementComputer System Validation (CSV)GxPAI ToolsAutomation

Soft Skills

CommunicationInfluence Without AuthorityCritical ThinkingProblem SolvingAdaptabilityCoachingWriting Skills

Preferred Qualifications

Technical (Nice-to-have)

SmartsheetLife SciencesDrug DevelopmentExpanded Access ProgramsClinical Trial Recruitment

Key Responsibilities

•Lead operational excellence initiatives: identify inefficiencies, run root-cause analysis, deliver scalable process improvements.
•Manage scope, plans, dependencies, risks, and stakeholder actions across multiple initiatives.
•Translate operational needs into clear requirements for system/process changes.
•Identify where AI tools and automation can reduce manual effort, improve consistency, or accelerate throughput.
•Collaborate with AI/Automation workstream to scope, test, and embed solutions.
•Lead GxP/CSV related implementations: partner with Quality and Product to support CSV for GxP-touching systems.
•Influence without authority, align priorities, drive adoption through practical rollouts.
•Create and maintain high-quality process documentation (process maps, SOPs, templates, decision logs).
•Develop training materials and deliver/coordinate training to ensure process changes are adopted.
•Define KPIs per initiative; measure, track, analyze trends, and report impact using data analytics tools.

Operational ExcellenceProcess ImprovementHealth TechAIAutomationGxPCSVAmsterdamHybridFull-time

Core Qualifications

Technical (Must-have)

Soft Skills

CommunicationInfluence Without AuthorityCritical ThinkingProblem SolvingAdaptabilityCoachingWriting Skills

Key Responsibilities

•Lead operational excellence initiatives: identify inefficiencies, run root-cause analysis, deliver scalable process improvements.

•Manage scope, plans, dependencies, risks, and stakeholder actions across multiple initiatives.

•Translate operational needs into clear requirements for system/process changes.

•Identify where AI tools and automation can reduce manual effort, improve consistency, or accelerate throughput.

•Collaborate with AI/Automation workstream to scope, test, and embed solutions.

•Lead GxP/CSV related implementations: partner with Quality and Product to support CSV for GxP-touching systems.

•Influence without authority, align priorities, drive adoption through practical rollouts.

•Create and maintain high-quality process documentation (process maps, SOPs, templates, decision logs).

•Develop training materials and deliver/coordinate training to ensure process changes are adopted.

•Define KPIs per initiative; measure, track, analyze trends, and report impact using data analytics tools.