2 days ago

Sr. Customer Engineer, Central & Eastern Europe - Hebrew Speaking

Cloudflare

Amsterdam

2 days ago

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Cloudflare is seeking a Sr. Customer Engineer for Central & Eastern Europe (Hebrew Speaking) to serve as a trusted technical advisor and architect of the customer journey. The role bridges technical strategy and business value, guiding enterprise clients from pre-sales validation through onboarding, deployment, and expansion. Requires 8-12 years of customer-facing technical experience, strong architectural and consultative skills, and a commercial mindset.

Core AIRemoteFull-timeSeniorDNSCDN

Sr. Customer Engineer, Central & Eastern Europe - Hebrew Speaking

Apply

Core AIRemoteFull-timeSeniorDNS

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Remote

Experience Required

12 years

Employment Type

Full-time

Experience Level

8-12 years of experience in a customer-facing technical role

Core Qualifications

Technical (Must-have)

DNSCDNZero TrustNetwork SecurityCloudflare WorkersWAFLarge Language ModelsRetrieval-Augmented GenerationAI agentsSaaS metricsenterprise network architecturesecurity architecturesAI orchestrationmodel-access controlsdistributed systems

Soft Skills

communicationpresentationstakeholder managementconsultative advisoryarchitectural mindsetcommercial mindsetthought partnershipproblem solvingcuriositycollaboration

Preferred Qualifications

Technical (Nice-to-have)

PCI DSSHIPAASOC 2hyperscaler backgrounddigital native backgroundstartup experience

Key Responsibilities

•Lead technical deep-dive discovery and capture business requirements with Account Executives
•Map complex customer infrastructure to Cloudflare architectures and bespoke solutions
•Define scope, success criteria, and technical evaluation plans for Proof of Concepts and Technical Validations
•Deliver tailored technical presentations, architectural diagrams, and demonstrations
•Address complex technical objections, security compliance questions, and edge-case architectural requirements
•Take accountability for suitable solution deployment strategy as part of proposals
•Provide oversight to technical onboarding and implementation, serving as primary executive and engineering contact
•Design structured migration and onboarding blueprints tailored to customer environments
•Act as lead consultant for customer engineering teams on configuration best practices
•Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy
•Monitor customer health scores and telemetry to ensure rapid time-to-value and reduce deployment risk
•Carry a variable quota tied to new business acquisition and account growth
•Ensure deep platform adoption, retain revenue, and identify cross-sell and up-sell opportunities
•Lead technical Quarterly Business Reviews to translate platform capabilities into ROI for C-level executives
•Act as trusted technical advisor throughout the customer lifecycle
•Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence
•Identify deployment risks and provide remediation strategies
•Leverage AI agents, LLMs, and internal platforms to automate routine tasks
•Partner with Enablement Team to design, build, and govern technical resources
•Define, document, and educate on Standard Operating Procedures, architectural best practices, and technical guides

Customer EngineerSolutions EngineeringCloudflareHebrew SpeakingRemoteEnterpriseNetwork SecurityZero TrustAISaaS

Core Qualifications

Technical (Must-have)

Soft Skills

communicationpresentationstakeholder managementconsultative advisoryarchitectural mindsetcommercial mindsetthought partnershipproblem solvingcuriositycollaboration

Key Responsibilities

•Lead technical deep-dive discovery and capture business requirements with Account Executives

•Map complex customer infrastructure to Cloudflare architectures and bespoke solutions

•Define scope, success criteria, and technical evaluation plans for Proof of Concepts and Technical Validations

•Deliver tailored technical presentations, architectural diagrams, and demonstrations

•Address complex technical objections, security compliance questions, and edge-case architectural requirements

•Take accountability for suitable solution deployment strategy as part of proposals

•Provide oversight to technical onboarding and implementation, serving as primary executive and engineering contact

•Design structured migration and onboarding blueprints tailored to customer environments

•Act as lead consultant for customer engineering teams on configuration best practices

•Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy

•Monitor customer health scores and telemetry to ensure rapid time-to-value and reduce deployment risk

•Carry a variable quota tied to new business acquisition and account growth

•Ensure deep platform adoption, retain revenue, and identify cross-sell and up-sell opportunities

•Lead technical Quarterly Business Reviews to translate platform capabilities into ROI for C-level executives

•Act as trusted technical advisor throughout the customer lifecycle

•Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence

•Identify deployment risks and provide remediation strategies

•Leverage AI agents, LLMs, and internal platforms to automate routine tasks

•Partner with Enablement Team to design, build, and govern technical resources

•Define, document, and educate on Standard Operating Procedures, architectural best practices, and technical guides