Senior Director People Operations and Facilities
Catawiki
Senior Director People Operations and Facilities
Catawiki is seeking a Senior Director of People Operations and Facilities to lead the operational backbone of the People function across its operating countries. The role involves setting strategic direction for People Operations, Payroll, Reward and Benefits, Compliance, Employee Relations, Wellbeing, and Facilities, with a focus on scalable and compliant operations. The ideal candidate brings 12+ years of experience in international, fast-growing organizations, with deep expertise in People Operations and multi-country leadership.
Senior Director People Operations and Facilities
Catawiki is seeking a Senior Director of People Operations and Facilities to lead the operational backbone of the People function across its operating countries. The role involves setting strategic direction for People Operations, Payroll, Reward and Benefits, Compliance, Employee Relations, Wellbeing, and Facilities, with a focus on scalable and compliant operations. The ideal candidate brings 12+ years of experience in international, fast-growing organizations, with deep expertise in People Operations and multi-country leadership.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Define and own the strategic roadmap for People Operations, payroll, well-being and facilities, aligned with the Business and People strategy.
- Lead and develop the People Operations, payroll and facilities teams and well-being expert, establishing clear priorities, ownership, service standards and ways of working.
- Strengthen people operations across the employee lifecycle, including payroll, benefits, compensation operations, documentation and compliance, using automation, AI and self-service to improve scalability and efficiency.
- Ensure compliance with employment legislation, payroll, tax, audit and people-related ESG requirements, partnering with HRIS, Finance, Legal and external providers to maintain strong controls and resolve issues.
- Oversee employee relations, well-being and absence management, providing senior direction on complex cases and using data and insights to identify risks and improve policies and practices.
- Own the facilities and workplace experience strategy for the Amsterdam and Lisbon offices, ensuring effective operations and appropriate standards for health, safety, security and hybrid working.
- Act as a senior escalation point for complex people, operational and workplace matters, working closely with the CPO on employee relations and Works Council topics.
- Evolve and implement the reward and benefits strategy with the CPO, including compensation visibility, role and salary benchmarking, and sustainable, data-informed improvements.