Amsterdam
1 day ago
Client Advisor - Spanish and Italian
Cartier
Amsterdam
1 day ago
Client Advisor - Spanish and Italian
Cartier seeks a Client Advisor fluent in Spanish and Italian to join their Amsterdam office. The role involves building client relationships, providing luxury customer support, and identifying sales opportunities via phone and web channels. Requires experience in customer service, hospitality, or retail.
HybridFull-timeEntry LevelCustomer ServiceCustomer Management
Client Advisor - Spanish and Italian
Cartier seeks a Client Advisor fluent in Spanish and Italian to join their Amsterdam office. The role involves building client relationships, providing luxury customer support, and identifying sales opportunities via phone and web channels. Requires experience in customer service, hospitality, or retail.
HybridFull-timeEntry LevelCustomer Service
Salary
Not specified
Core Qualifications
Technical (Must-have)
Customer ServiceCustomer ManagementSalesProduct KnowledgeCommunication SkillsTeamworkMultitasking
Soft Skills
EmpathyFlexibilitySupportivenessDedicationCommercial Mindset
Key Responsibilities
- Act as main point of contact for clients via phone, email, and other channels (B2C).
- Provide excellent support and quality of service to customers.
- Master product knowledge and tools used.
- Operate within guidelines to uphold brand quality.
- Identify sales opportunities and maintain customer engagement.
- Provide and be open to constructive input for personal, team, and departmental development.
- Build and maintain strong relationships with clients.
Client AdvisorLuxury RetailSpanishItalianAmsterdamCartierCustomer SupportB2CHybridFull-time