2 weeks ago

Fraud Ops Team Lead

bunq

Amsterdam

2 weeks ago

Apply

Fraud Ops Team Lead

bunq is hiring a Fraud Operations Team Lead to manage first-line fraud defense in Amsterdam. The role requires leadership in financial crime, team management, and operational process optimization.

HybridFull-timeLeadFraud PreventionAML

Fraud Ops Team Lead

bunq is hiring a Fraud Operations Team Lead to manage first-line fraud defense in Amsterdam. The role requires leadership in financial crime, team management, and operational process optimization.

Apply

HybridFull-timeLeadFraud Prevention

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

After 3 months in-office, 2 days remote, 3 days in-office weekly

Employment Type

Full-time

Experience Level

Team Lead

Core Qualifications

Technical (Must-have)

Fraud PreventionAMLComplianceOperational Process ManagementData AnalysisTeam ManagementCommunicationCapacity Planning

Soft Skills

EmpathyEmotional IntelligenceStructured ThinkingIndependenceTenacityProactive AI-first MindsetInspirational Leadership

Key Responsibilities

•Lead a high-performing Fraud Operations team, driving operational excellence
•Set clear goals, optimize processes for speed and accuracy
•Remove blockers
•Own end-to-end fraud case journey from flag to resolution
•Conduct investigations and manage user and third-party communications
•Drive quality and empathy in every investigation and user interaction

Fraud OperationsTeam LeadFinancial CrimeAMLComplianceBankingAmsterdamOn-siteFull-time

Amsterdam

2 weeks ago

Fraud Ops Team Lead

bunq

Amsterdam

2 weeks ago

Apply

Fraud Ops Team Lead

bunq is hiring a Fraud Operations Team Lead to manage first-line fraud defense in Amsterdam. The role requires leadership in financial crime, team management, and operational process optimization.

HybridFull-timeLeadFraud PreventionAML

Fraud Ops Team Lead

bunq is hiring a Fraud Operations Team Lead to manage first-line fraud defense in Amsterdam. The role requires leadership in financial crime, team management, and operational process optimization.

Apply

HybridFull-timeLeadFraud Prevention

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

After 3 months in-office, 2 days remote, 3 days in-office weekly

Employment Type

Full-time

Experience Level

Team Lead

Core Qualifications

Technical (Must-have)

Fraud PreventionAMLComplianceOperational Process ManagementData AnalysisTeam ManagementCommunicationCapacity Planning

Soft Skills

EmpathyEmotional IntelligenceStructured ThinkingIndependenceTenacityProactive AI-first MindsetInspirational Leadership

Key Responsibilities

•Lead a high-performing Fraud Operations team, driving operational excellence
•Set clear goals, optimize processes for speed and accuracy
•Remove blockers
•Own end-to-end fraud case journey from flag to resolution
•Conduct investigations and manage user and third-party communications
•Drive quality and empathy in every investigation and user interaction

Fraud OperationsTeam LeadFinancial CrimeAMLComplianceBankingAmsterdamOn-siteFull-time