Specialist People Operations (French speaking)
Booking.com
Specialist People Operations (French speaking)
Booking.com seeks a French-speaking Specialist People Operations to provide Tier 1 support for employee lifecycle activities in Amsterdam. The role involves managing employee queries, administering data changes in Workday, ensuring compliance with French regulations, and supporting payroll and immigration tasks. Requires 2-3 years of experience in People Operations, fluency in French and English, and a customer-centric mindset.
Specialist People Operations (French speaking)
Booking.com seeks a French-speaking Specialist People Operations to provide Tier 1 support for employee lifecycle activities in Amsterdam. The role involves managing employee queries, administering data changes in Workday, ensuring compliance with French regulations, and supporting payroll and immigration tasks. Requires 2-3 years of experience in People Operations, fluency in French and English, and a customer-centric mindset.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Key Responsibilities
- Serve as primary front-line point of contact for employee inquiries, managing tickets in ServiceNow.
- Execute and administer employee data changes in Workday across the employee lifecycle.
- Maintain data integrity and privacy in compliance with GDPR and local regulations.
- Generate, distribute, and securely store employee lifecycle documentation.
- Conduct monthly payroll report validations and partner with external payroll providers.
- Assist with administrative tasks for visa and immigration processes.
- Execute daily tasks in alignment with Standard Operating Procedures (SOPs).
- Identify operational bottlenecks and surface them to senior team members for improvement.
- Deliver training and guidance to new hires and stakeholders on People Ops processes.
- Contribute as an active project team member in departmental initiatives.