5 days ago

Senior Business Operations Associate

Booking.com

Amsterdam

5 days ago

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Booking.com is seeking a Senior Business Operations Associate to support the translation of business priorities into clear plans and coordinated activities. The role involves strategic portfolio management, operational planning, and cross-functional coordination, requiring 5-8+ years of experience in strategy or business operations. This is a hybrid role based in Amsterdam, Netherlands.

HybridFull-timeSeniorStrategic Portfolio ManagementPlanning & Reporting

Senior Business Operations Associate

Apply

HybridFull-timeSeniorStrategic Portfolio Management

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid: 40% in-office in Amsterdam, 40 hours/week

Experience Required

8 years

Employment Type

Full-time

Experience Level

Senior (5-8+ years)

Core Qualifications

Technical (Must-have)

Strategic Portfolio ManagementPlanning & ReportingStakeholder ManagementFinancial AcumenAnalytical SkillsChange ManagementCommunicationJiraAtlassian SuiteMicrosoft ExcelData AnalysisProcess ImprovementProject ManagementCross-functional CollaborationLeadership

Soft Skills

CommunicationLeadershipAdaptabilityCollaborationProblem SolvingCoachingInfluenceStructured Thinking

Preferred Qualifications

Technical (Nice-to-have)

SQLB2C TechnologyMarketplace Experience

Key Responsibilities

•Drive Strategic Portfolio Management (SPM) and reporting by coordinating reporting cycles, consolidating inputs, tracking initiatives, milestones, risks, dependencies, and outcomes, preparing portfolio-level insights and materials, and organizing review forums.
•Support the ongoing improvement of the SPM capability by contributing ideas and recommendations to strengthen quality, consistency, and maturity over time.
•Support operational planning and execution across annual, quarterly, and ad hoc planning processes by coordinating input gathering, validating feasibility, maintaining timelines, tracking deliverables, and following up on agreed plans.
•Facilitate the Rhythm of Business cadence by supporting recurring business reviews, governance forums, and leadership meetings through agenda coordination, materials preparation, decision documentation, and action tracking.
•Generate data-driven insights and monitor performance by synthesizing qualitative and quantitative data into executive-ready dashboards, presentations, and reviews.
•Proactively surface risks and opportunities by monitoring operational realities and providing data-backed recommendations.
•Connect cross-functional activities and dependencies by working across Booking.com to gather information, link related workstreams, surface risks, and support alignment.
•Improve processes and standardize ways of working by partnering with operational teams to identify improvement opportunities and support trade-off discussions.
•Deliver high-impact projects and change initiatives by coordinating activities, conducting analysis, preparing materials, and ensuring agreed actions are completed.
•Drive effective business operations by applying structured methodologies, shaping and executing key processes and initiatives, and strengthening ways of working through coaching and best-practice sharing.

Business OperationsStrategyPortfolio ManagementPlanningReportingStakeholder ManagementHybridAmsterdamBooking.comSenior

Core Qualifications

Technical (Must-have)

Soft Skills

CommunicationLeadershipAdaptabilityCollaborationProblem SolvingCoachingInfluenceStructured Thinking

Key Responsibilities

•Drive Strategic Portfolio Management (SPM) and reporting by coordinating reporting cycles, consolidating inputs, tracking initiatives, milestones, risks, dependencies, and outcomes, preparing portfolio-level insights and materials, and organizing review forums.

•Support the ongoing improvement of the SPM capability by contributing ideas and recommendations to strengthen quality, consistency, and maturity over time.

•Support operational planning and execution across annual, quarterly, and ad hoc planning processes by coordinating input gathering, validating feasibility, maintaining timelines, tracking deliverables, and following up on agreed plans.

•Facilitate the Rhythm of Business cadence by supporting recurring business reviews, governance forums, and leadership meetings through agenda coordination, materials preparation, decision documentation, and action tracking.

•Generate data-driven insights and monitor performance by synthesizing qualitative and quantitative data into executive-ready dashboards, presentations, and reviews.

•Proactively surface risks and opportunities by monitoring operational realities and providing data-backed recommendations.

•Connect cross-functional activities and dependencies by working across Booking.com to gather information, link related workstreams, surface risks, and support alignment.

•Improve processes and standardize ways of working by partnering with operational teams to identify improvement opportunities and support trade-off discussions.

•Deliver high-impact projects and change initiatives by coordinating activities, conducting analysis, preparing materials, and ensuring agreed actions are completed.

•Drive effective business operations by applying structured methodologies, shaping and executing key processes and initiatives, and strengthening ways of working through coaching and best-practice sharing.