Amsterdam
29 Apr 2026
Instructional Designer
Booking.com
Amsterdam
29 Apr 2026
Instructional Designer
An Instructional Designer role at Booking.com, responsible for designing engaging learning solutions for Customer Service. Requires 5+ years experience, proficiency with AI and authoring tools, and knowledge of instructional design models. Based in Amsterdam with hybrid work.
HybridFull-timeSeniorArticulate Storyline 360Rise 360
Instructional Designer
An Instructional Designer role at Booking.com, responsible for designing engaging learning solutions for Customer Service. Requires 5+ years experience, proficiency with AI and authoring tools, and knowledge of instructional design models. Based in Amsterdam with hybrid work.
HybridFull-timeSeniorArticulate Storyline 360
Salary
Not specified
Core Qualifications
Technical (Must-have)
Articulate Storyline 360Rise 360Adobe CaptivateiSpringSynthesiaHeyGenVyond AIArticulate AIDoceboDegreed360LearningCornerstone
Soft Skills
team playercollaboratorself-motivatedcreativeforward-thinking
Key Responsibilities
- Design and develop learning experiences including e-learning modules, blended programmes, microlearning, simulations, videos, and job aids
- Apply instructional design models (ADDIE, SAM, Agile ID) and learning theories
- Leverage AI tools to accelerate and elevate instructional design outputs
- Use AI-powered authoring and media tools to create high-quality content at scale
- Explore and evaluate emerging AI tools
- Mentor and develop instructional design capability of Learning Specialists
Instructional DesignCustomer ServiceE-learningAI toolsArticulate StorylineHybridAmsterdamBooking.comSenior Level