21 Jul 2026

Director of Product, Merchandising & Trip Planning

Booking.com

Amsterdam

21 Jul 2026

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Booking.com seeks a Director of Product for Merchandising & Trip Planning to lead the Connected Trip Merchandising and Trip Planning product organization. The role involves owning the 18-month direction for cross-sell recommendations, promotions, and end-to-end trip planning. Requires extensive product leadership experience, commercial acumen, and AI/ML proficiency.

AI-enabledHybridFull-timeDirectorProduct ManagementMerchandising

Director of Product, Merchandising & Trip Planning

Apply

AI-enabledHybridFull-timeDirectorProduct Management

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid

Experience Required

10 years

Employment Type

Full-time

Experience Level

Director

Core Qualifications

Technical (Must-have)

Product ManagementMerchandisingRecommendationsPersonalizationAI/MLE-commerceMarketplaceCommercial AcumenStrategic ThinkingStakeholder LeadershipEnglishTrip PlanningGrowthJourney OrchestrationConsumer Digital Products

Soft Skills

LeadershipCommunicationCollaborationDecision MakingCoachingInfluence

Key Responsibilities

•Own the merchandising and trip planning strategy for Connected Trip and set a clear 18 month direction.
•Define the strategic narrative and sequencing of major bets across Home Screen, Unified Merchandising System, AI-driven recommendations, and end-to-end Trip Planning.
•Own department-level outcomes and measurable performance narrative using Connected Trip outcomes and shared Commercial Levers economics.
•Lead the organization across multiple product groups, driving 18 month planning and resource allocation.
•Ensure delivery excellence and raise the bar on product quality.
•Lead the migration from fragmented, legacy rendering into the Unified Merchandising System.
•Partner with Engineering leadership on multi-year architectural investment decisions.
•Connect merchandising and trip planning into the commercial operating model.
•Lead complex cross-BU initiatives where merchandising and trip planning intersect with Search, verticals, Genius/loyalty and platform teams.
•Develop leaders, design and evolve the organization structure, and hire, coach and performance-manage senior PMs and GPMs.
•Own the Home Screen as the trip-aware first interaction point.
•Own the Unified Merchandising System as a single, AI-first, reusable capability.
•Make cross-sell recommendations trip-aware, explainable and consistent across surfaces.
•Establish shared merchandising principles, recommendation feedback loop, and experimentation and attribution approach.
•Own the end-to-end 'Plan a trip' experience across web and app.
•Shape the long-term strategy for intent-driven trip planning.
•Own itinerary creation and management, cross-vertical trip packaging, and saved trips and inspiration surfaces.

Director of ProductMerchandisingTrip PlanningBooking.comE-commerceAI/MLProduct ManagementAmsterdamHybridFull-time

Core Qualifications

Technical (Must-have)

Soft Skills

LeadershipCommunicationCollaborationDecision MakingCoachingInfluence

Key Responsibilities

•Own the merchandising and trip planning strategy for Connected Trip and set a clear 18 month direction.

•Define the strategic narrative and sequencing of major bets across Home Screen, Unified Merchandising System, AI-driven recommendations, and end-to-end Trip Planning.

•Own department-level outcomes and measurable performance narrative using Connected Trip outcomes and shared Commercial Levers economics.

•Lead the organization across multiple product groups, driving 18 month planning and resource allocation.

•Ensure delivery excellence and raise the bar on product quality.

•Lead the migration from fragmented, legacy rendering into the Unified Merchandising System.

•Partner with Engineering leadership on multi-year architectural investment decisions.

•Connect merchandising and trip planning into the commercial operating model.

•Lead complex cross-BU initiatives where merchandising and trip planning intersect with Search, verticals, Genius/loyalty and platform teams.

•Develop leaders, design and evolve the organization structure, and hire, coach and performance-manage senior PMs and GPMs.

•Own the Home Screen as the trip-aware first interaction point.

•Own the Unified Merchandising System as a single, AI-first, reusable capability.

•Make cross-sell recommendations trip-aware, explainable and consistent across surfaces.

•Establish shared merchandising principles, recommendation feedback loop, and experimentation and attribution approach.

•Own the end-to-end 'Plan a trip' experience across web and app.

•Shape the long-term strategy for intent-driven trip planning.

•Own itinerary creation and management, cross-vertical trip packaging, and saved trips and inspiration surfaces.