26 Mar 2026

Design Operations Lead

Booking.com

Amsterdam

26 Mar 2026

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Lead Design Operations Specialist (DesignOps) role at Booking.com in Amsterdam, focusing on UXOps programs and improving operational excellence for design at scale. Requires 8+ years of professional experience with at least 5 years in Design Operations in a large-scale tech organization. Responsibilities include managing DesignOps programs, stakeholder management, and mentoring specialists.

HybridFull-timeSeniorDesign OperationsDesign Systems Governance

Design Operations Lead

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HybridFull-timeSeniorDesign Operations

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid working including flexible working arrangements

Experience Required

8 years

Employment Type

Full-time

Experience Level

8+ years of professional experience, with at least 5 years of concrete experience building or managing Design Operations

Core Qualifications

Technical (Must-have)

Design OperationsDesign Systems GovernanceUX and Product SynergyPortfolio Management

Soft Skills

Strategic Stakeholder ManagementCommunicationStorytellingMentoringCoaching

Tools (Must-have)

FigmaJira

Key Responsibilities

•Owns and works on a portfolio of complex DesignOps programs and projects at once, ensuring they align with the broader UX and Product Operations strategy
•Sets key objectives and milestones for the Design craft, then implements and executes projects/tasks to improve the end-to-end design lifecycle
•Influences Design Directors and cross-functional partners to successfully execute delivery of operational improvements that raise the bar for design excellence
•Works as the founding DesignOps portfolio lead and team consultant, identifying gaps in current creative workflows and architecting scalable solutions
•Manages and monitors the performance of design-specific tools and vendor relationships (e.g., Figma) to ensure maximum ROI and team efficiency
•Acts as a mentor and coach to other specialists, fostering a culture of operational excellence and a 'Product Team as a Unit' mindset
•Proactively identifies opportunities to bridge the gap between Design, Research, Content, and Product Management through unified operational support programs

Design OperationsUXOpsManagementSoftware DevelopmentDesign SystemsFigmaJiraSeniorHybridAmsterdam

Key Responsibilities

•Owns and works on a portfolio of complex DesignOps programs and projects at once, ensuring they align with the broader UX and Product Operations strategy

•Sets key objectives and milestones for the Design craft, then implements and executes projects/tasks to improve the end-to-end design lifecycle

•Influences Design Directors and cross-functional partners to successfully execute delivery of operational improvements that raise the bar for design excellence

•Works as the founding DesignOps portfolio lead and team consultant, identifying gaps in current creative workflows and architecting scalable solutions

•Manages and monitors the performance of design-specific tools and vendor relationships (e.g., Figma) to ensure maximum ROI and team efficiency

•Acts as a mentor and coach to other specialists, fostering a culture of operational excellence and a 'Product Team as a Unit' mindset

•Proactively identifies opportunities to bridge the gap between Design, Research, Content, and Product Management through unified operational support programs