7 Apr 2026

Business Operations Associate

Booking.com

Amsterdam

7 Apr 2026

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Business Operations Associate role at Booking.com's Amsterdam office, focusing on process optimization and organizational effectiveness within the Marketplace department. Requires 3-5 years of experience in business operations or consulting, with skills in stakeholder management, Jira, and structured problem-solving. Offers hybrid work, competitive benefits, and a diverse, inclusive culture.

HybridFull-timeMid LevelBusiness OperationsProcess Optimization

Business Operations Associate

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HybridFull-timeMid LevelBusiness Operations

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid working including flexible working arrangements

Experience Required

5 years

Employment Type

Full-time

Experience Level

Previous experience of 3-5 years in a large corporate organization within a Business Operations/Process Optimization/Process Design roles

Core Qualifications

Technical (Must-have)

Business OperationsProcess OptimizationProcess DesignFinancial understandingQuantitative dataQualitative data

Soft Skills

Stakeholders managementTeam playerRelationship buildingCollaborationCommunication skillsInterpersonal skillsInfluenceOrganizationStructuredProblem solving

Tools (Must-have)

Jira

Preferred Qualifications

Technical (Nice-to-have)

ConsultingTechnology

Tools (Nice-to-have)

Project management software

Key Responsibilities

•Apply structured methodology to support the adoption of standardized processes across the department to increase efficiency and effectiveness while also simplifying where possible
•Support the execution of the processes and key initiatives to run the business and the organization
•Execute thoughtful, yet simple, processes to increase efficiency and productivity. Contribute to establish business operations best practices within the area of scope.
•Support annual and ad hoc planning processes within the area of scope.
•Support some of the measurement, reporting and analysis of performance which are key for the preparation of the business reviews (monthly, quarterly, mid year).
•Solve low complexity problems with small supervision and support the solution of more complex topics. Be hands on and drive solutions to problems in partnership with the involved parties.
•Effectively collaborate with various teams, departments, and stakeholders.
•Ability to influence up to Senior Management level and productively interact with Director level.

Business OperationsProcess OptimizationManagementManufacturingSoftware DevelopmentHybridFull-timeMid LevelJiraStakeholder Management

Core Qualifications

Technical (Must-have)

Business OperationsProcess OptimizationProcess DesignFinancial understandingQuantitative dataQualitative data

Soft Skills

Stakeholders managementTeam playerRelationship buildingCollaborationCommunication skillsInterpersonal skillsInfluenceOrganizationStructuredProblem solving

Tools (Must-have)

Jira

Key Responsibilities

•Apply structured methodology to support the adoption of standardized processes across the department to increase efficiency and effectiveness while also simplifying where possible

•Support the execution of the processes and key initiatives to run the business and the organization

•Execute thoughtful, yet simple, processes to increase efficiency and productivity. Contribute to establish business operations best practices within the area of scope.

•Support annual and ad hoc planning processes within the area of scope.

•Support some of the measurement, reporting and analysis of performance which are key for the preparation of the business reviews (monthly, quarterly, mid year).

•Solve low complexity problems with small supervision and support the solution of more complex topics. Be hands on and drive solutions to problems in partnership with the involved parties.

•Effectively collaborate with various teams, departments, and stakeholders.

•Ability to influence up to Senior Management level and productively interact with Director level.