Utrecht
1 week ago

Platform Support Engineer
bol
Utrecht
1 week ago
Platform Support Engineer
Platform Support Engineer needed to support a large-scale retail tech platform at bol. You'll be the first point of contact for 1000+ developers, troubleshooting complex issues across Kubernetes, cloud, and on-prem environments. Requires deep infrastructure expertise and problem-solving skills.
On-siteFull-timeSeniorLinuxKubernetes
Platform Support Engineer
Platform Support Engineer needed to support a large-scale retail tech platform at bol. You'll be the first point of contact for 1000+ developers, troubleshooting complex issues across Kubernetes, cloud, and on-prem environments. Requires deep infrastructure expertise and problem-solving skills.
On-siteFull-timeSeniorLinux
Salary
Not specified
Core Qualifications
Technical (Must-have)
LinuxKubernetesPuppetTerraformConfig ConnectorGCPAWSAzurePostgreSQLOracleNetworkingElasticsearchPrometheusGrafanaCI/CDBashPython
Soft Skills
problem-solvingcommunicationempathyownershipknowledge sharingproactive improvement
Preferred Qualifications
Technical (Nice-to-have)
Automation toolsTicketing systemsIncident managementGCP Associate Cloud EngineerCertified Kubernetes AdministratorGenAIAI modelsLLMsML workflows
Key Responsibilities
- Troubleshoot a broad range of issues across our platform stack
- Support engineers in setting up non-standard configurations while ensuring compliance
- Know when to dive deep, when to point to documentation, and when to escalate
- Collaborate with developers and SDMs to escalate complex issues-while maintaining ownership
- Document solutions, share knowledge, and improve support processes
- Learn and grow fast thanks to the diversity of challenges and technologies you'll encounter
Platform SupportKubernetesCloudInfrastructureRetailTech PlatformOn-siteFull-timeUtrecht