
Talent Acquisition Ops & AI Enablement Manager
Backbase
Talent Acquisition Ops & AI Enablement Manager
Backbase is seeking a Talent Acquisition Ops & AI Enablement Manager to own the operational backbone of their global TA function, including systems, data, workflows, and AI enablement. This remote role requires 5+ years of TA Operations experience, deep Greenhouse expertise, and a proven track record of building low-code tools and automations. You will drive the TA operating rhythm, manage the tech stack, and lead the adoption of AI-first recruiting.
Talent Acquisition Ops & AI Enablement Manager
Backbase is seeking a Talent Acquisition Ops & AI Enablement Manager to own the operational backbone of their global TA function, including systems, data, workflows, and AI enablement. This remote role requires 5+ years of TA Operations experience, deep Greenhouse expertise, and a proven track record of building low-code tools and automations. You will drive the TA operating rhythm, manage the tech stack, and lead the adoption of AI-first recruiting.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Act as the strategic and operational arm to the Senior TA Manager - drive the TA operating rhythm (weekly pipeline reviews, hiring forums, leadership reporting, QBR prep), translate strategy into execution, and bring data to every key decision
- Own the full TA tech stack - Greenhouse, LinkedIn Recruiter, sourcing, CRM, scheduling, and assessments - including configuration, integrations, vendor relationships, license management, and data hygiene
- Map and continuously improve recruiter workflows, hiring manager experience, and candidate journeys - strip out manual steps, automate repetitive work, and reduce cycle time
- Build and maintain TA dashboards and reporting across pipeline health, time-to-fill, quality-of-hire, source effectiveness, recruiter productivity, and NPS - dashboards that people actually use
- Run interviewer enablement and hiring manager partnership - structured interview kits, scorecard hygiene, calibration sessions, and the training that keeps hiring quality consistent across regions
- Partner with our AI Architect to identify where AI lands first in the recruiting workflow, design pilots, get agents into recruiters' hands, train the team, measure impact, and iterate
- Build internal tools and workflow automations when the team needs them - using no-code and low-code platforms like Power Apps, Retool, or Glide, automation tools like Make, Zapier, or n8n, and AI app builders like Lovable, v0, Replit Agent, or Claude Projects
- Keep TA processes GDPR-aligned and data-minimizing across recruiters working in India, the US, EMEA, and APAC - sensible governance over AI in candidate processes, without blocking experimentation
- Translate recruiter pain into concrete AI use cases, and turn AI capability into something a working recruiter can pick up and run with