
Deal Desk Manager
Armada
Deal Desk Manager
Armada, a leading edge AI infrastructure company, is seeking a collaborative and detail-oriented Deal Desk Manager to support its EMEA and APAC markets. This remote role, based in the Netherlands, will be the first Deal Desk hire, partnering with Sales, RevOps, Legal, and Finance to streamline the quote-to-close process. The ideal candidate has 8+ years of experience in Deal Desk or Revenue Operations in a B2B SaaS environment, with strong knowledge of CPQ systems and order-to-cash workflows.
Deal Desk Manager
Armada, a leading edge AI infrastructure company, is seeking a collaborative and detail-oriented Deal Desk Manager to support its EMEA and APAC markets. This remote role, based in the Netherlands, will be the first Deal Desk hire, partnering with Sales, RevOps, Legal, and Finance to streamline the quote-to-close process. The ideal candidate has 8+ years of experience in Deal Desk or Revenue Operations in a B2B SaaS environment, with strong knowledge of CPQ systems and order-to-cash workflows.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Support sales teams through the deal lifecycle—quote creation, approvals, contract routing, and order booking
- Ensure deal compliance with internal policies, pricing guidelines, and legal requirements
- Manage deal desk queue and serve as the primary point of contact for deal-related questions across the EMEA and APAC markets
- Act as SME on order management tools (e.g., Salesforce, DocuSign, Ironclad, etc.), assisting with administration and end-user training as needed
- Complete primary review of all executed contracts, confirming accuracy & compliance with internal policies and best practices; ensure all information required for order submission & revenue recognition is documented and accurate
- Partner with Legal and Finance to maintain templates and workflows for quotes, contracts, and order forms; identify opportunities to streamline
- Facilitate requests for non-standard deal-related items between Deal Desk, Finance, and Legal as needed
- Partner with RevOps to automate and scale quoting and contracting processes
- Develop and deliver onboarding and ongoing training to Sales and Customer Success on deal desk tools and best practices
- Create and maintain documentation for quoting and contracting procedures
- Identify friction in the quote-to-close process and propose solutions to accelerate deal velocity
- Collaborate with cross-functional teams to align on contract and pricing strategies