21 Apr 2026

Customer Engagement Centre Trainer

arcavindi

Duiven

21 Apr 2026

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Arcavindi seeks a Training Assistant to support training programs for the Customer Engagement Centre in Duiven. The role involves onboarding, coaching, and developing training materials. Requires 2+ years of training experience in a call center or customer service environment.

On-siteFull-timeEntry LevelMicrosoft Office Suite

Customer Engagement Centre Trainer

Apply

On-siteFull-timeEntry LevelMicrosoft Office Suite

Salary

Not specified

Work Location

Duiven, Gelderland, Netherlands, NL

Work Model

On-site

Experience Required

2 years

Employment Type

Full-time

Experience Level

Mid-Senior level

Core Qualifications

Soft Skills

communicationinterpersonal abilitiesorganizational skillstime management

Tools (Must-have)

Microsoft Office Suite

Preferred Qualifications

Tools (Nice-to-have)

e-learning platforms

Key Responsibilities

•Assist in the onboarding process for new team members, including coordinating training schedules and materials.
•Facilitate initial training sessions, ensuring new starters understand company policies, procedures, and systems.
•Provide hands-on support and guidance during the training period to ensure a smooth transition into their roles.
•Conduct upskill and further training sessions for existing team members, focusing on skill enhancement and performance improvement.
•Monitor performance metrics and provide feedback to individuals to support continuous development.
•Collaborate with Management to identify training needs and adjust coaching strategies accordingly.
•Work closely with management to ensure training programs align with the company’s strategic objectives and performance goals.
•Contribute to the development of training strategies that support organisational growth and efficiency.
•Use data to keep accurate records of all training completed.

Customer Engagement Centre TrainerArcavinditrainingcall centrecustomer serviceon-sitefull-timeNetherlands

Key Responsibilities

•Assist in the onboarding process for new team members, including coordinating training schedules and materials.

•Facilitate initial training sessions, ensuring new starters understand company policies, procedures, and systems.

•Provide hands-on support and guidance during the training period to ensure a smooth transition into their roles.

•Conduct upskill and further training sessions for existing team members, focusing on skill enhancement and performance improvement.

•Monitor performance metrics and provide feedback to individuals to support continuous development.

•Collaborate with Management to identify training needs and adjust coaching strategies accordingly.

•Work closely with management to ensure training programs align with the company’s strategic objectives and performance goals.

•Contribute to the development of training strategies that support organisational growth and efficiency.

•Use data to keep accurate records of all training completed.