Program Manager, Customs & Trade, Amazon Customs and Trade
Amazon
Program Manager, Customs & Trade, Amazon Customs and Trade
Amazon Customs and Trade is seeking a Program Manager to launch and scale customs brokerage solutions globally, focusing on Europe and Asia. The role involves building relationships with brokers, driving customer acquisition, and delivering programs end-to-end. Requires advanced Excel and SQL skills, program management experience, and cross-functional collaboration.
Program Manager, Customs & Trade, Amazon Customs and Trade
Amazon Customs and Trade is seeking a Program Manager to launch and scale customs brokerage solutions globally, focusing on Europe and Asia. The role involves building relationships with brokers, driving customer acquisition, and delivering programs end-to-end. Requires advanced Excel and SQL skills, program management experience, and cross-functional collaboration.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Launch and scale in-house and third-party customs brokerage solutions across new geographies, including strategy development, partner selection, and go-to-market planning
- Build and maintain relationships with 1P and 3P brokers to ensure geographic coverage and capabilities that meet the growing customer base
- Drive acquisition of new internal and external customers for ACT brokerage services
- Plan, resource, execute, and deliver programs end-to-end within defined deadlines — coordinating cross-functional teams, internal stakeholders, and external contractors
- Monitor program and product development throughout the lifecycle: define goals and success measures, identify risks, develop mitigation plans, and communicate status to key stakeholders