21 Apr 2026

Technical Product Manager, Observability Domain

Agoda

Amsterdam

21 Apr 2026

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Technical Product Manager for Observability domain at Agoda, responsible for leading vision, roadmap, and delivery of observability platforms. Requires 3+ years of technical product management experience and 5+ years in observability or reliability domains. Relocation to Bangkok, Thailand is required with support provided.

On-siteFull-timeSeniorObservabilityReliability

Technical Product Manager, Observability Domain

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On-siteFull-timeSeniorObservability

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

On-site

Experience Required

5 years

Employment Type

Full-time

Experience Level

3+ years of technical product or program management experience, 5+ years of technical experience/familiarity with observability, reliability, or production excellence domains

Core Qualifications

Technical (Must-have)

observabilityreliabilityproduction excellencemonitoringtracingincident managementML/AIanomaly detectiontelemetrydistributed tracing

Soft Skills

communicationleadershiporganizationexecutionstakeholder managementpresentationanalyticaldata-drivenadaptableproactive

Tools (Must-have)

JIRAConfluence

Key Responsibilities

•Own the full product lifecycle for observability platforms—from concept to delivery and continuous improvement
•Define the vision for anomaly detection, tracing, and visibility systems that accelerate detection and recovery
•Partner with engineers, SREs, and product teams to identify reliability pain points and prioritize impactful solutions
•Balance product velocity with technical debt and operational risk, working closely with senior engineers
•Define and track key metrics to measure platform impact
•Collaborate with data scientists to apply ML/AI techniques
•Communicate effectively across all levels—especially during complex or time-sensitive situations
•Demonstrate strong leadership, organization, and execution skills to drive initiatives from concept to launch
•Stay current with industry trends in observability, SRE, and ML-driven monitoring, and apply them at Agoda

Technical Product ManagerObservabilityProduct ManagementTechnologyInformation and InternetReliabilitySREMonitoringBangkokFull-time

Core Qualifications

Technical (Must-have)

observabilityreliabilityproduction excellencemonitoringtracingincident managementML/AIanomaly detectiontelemetrydistributed tracing

Soft Skills

communicationleadershiporganizationexecutionstakeholder managementpresentationanalyticaldata-drivenadaptableproactive

Tools (Must-have)

JIRAConfluence

Key Responsibilities

•Own the full product lifecycle for observability platforms—from concept to delivery and continuous improvement

•Define the vision for anomaly detection, tracing, and visibility systems that accelerate detection and recovery

•Partner with engineers, SREs, and product teams to identify reliability pain points and prioritize impactful solutions

•Balance product velocity with technical debt and operational risk, working closely with senior engineers

•Define and track key metrics to measure platform impact

•Collaborate with data scientists to apply ML/AI techniques

•Communicate effectively across all levels—especially during complex or time-sensitive situations

•Demonstrate strong leadership, organization, and execution skills to drive initiatives from concept to launch

•Stay current with industry trends in observability, SRE, and ML-driven monitoring, and apply them at Agoda