
Senior Manager, Commercial Excellence - Financial Institutions (Bangkok based)
Agoda
Senior Manager, Commercial Excellence - Financial Institutions (Bangkok based)
Agoda is seeking a Senior Manager, Commercial Excellence to join its Financial Institutions Vertical within the Strategic Partnerships team. The role focuses on commercial analytics and FI-focused project management, requiring 7+ years of relevant experience and strong analytical, commercial, and stakeholder management skills.
Senior Manager, Commercial Excellence - Financial Institutions (Bangkok based)
Agoda is seeking a Senior Manager, Commercial Excellence to join its Financial Institutions Vertical within the Strategic Partnerships team. The role focuses on commercial analytics and FI-focused project management, requiring 7+ years of relevant experience and strong analytical, commercial, and stakeholder management skills.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Own strategic and performance analysis for FI partners across growth, funnel, commercial performance, and profitability, and translate insights into clear recommendations and portfolio priorities
- Build and maintain dashboards, recurring reporting, KPI frameworks, and business review materials to improve visibility, decision-making, and performance management
- Lead deep dives to identify performance drivers, diagnose gaps, evaluate market opportunities, and develop business cases, commercial models, and go-to-market recommendations
- Support action planning and impact tracking against commercial targets, particularly in areas of underperformance or strategic focus
- Partner with cross-functional teams to turn analytical insights into business actions and improve reporting quality, analytical rigor, and fact-based decision-making across the FI organization
- Lead or coordinate key FI initiatives from scoping and planning through execution tracking, stakeholder alignment, and leadership updates
- Drive cross-functional delivery across commercial, product, finance, legal, operations, FinTech, and marketing teams to support initiatives involving banks, card schemes, and wallets
- Establish workplans, timelines, governance, and tracking mechanisms, while managing milestones, dependencies, risks, and issue resolution across FI initiatives
- Act as a central coordinator across FI workstreams, aligning business priorities, analytical insights, and execution plans to drive measurable outcomes
- Support special projects and help build scalable processes and best practices for how FI initiatives are prioritized, managed, and reviewed