
Technical Support Specialist
Adyen
Technical Support Specialist
Adyen seeks a Technical Support Specialist to serve as the first interface with merchants globally. The role involves providing technical support for the Adyen platform and APIs, working with cross-functional teams, and contributing to product improvements. Requires strong communication skills, API troubleshooting experience, and the ability to handle varied technical challenges.
Technical Support Specialist
Adyen seeks a Technical Support Specialist to serve as the first interface with merchants globally. The role involves providing technical support for the Adyen platform and APIs, working with cross-functional teams, and contributing to product improvements. Requires strong communication skills, API troubleshooting experience, and the ability to handle varied technical challenges.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Key Responsibilities
- Be a key source of knowledge on the Adyen platform and APIs, web-stack technologies, and integration methods.
- Support the merchants’ full lifecycle, providing direct technical support.
- Be an internal product advocate, track product processes and contribute feedback from merchants.
- Advise merchants on best implementation practices and address specific issues.