Amsterdam
3 weeks ago
Technical Support Engineer
Adyen
Amsterdam
3 weeks ago
Technical Support Engineer
Adyen is hiring a Technical Support Engineer for its Amsterdam office. The role involves providing direct technical support to merchants, troubleshooting APIs, and collaborating with internal teams. Requires strong customer service skills, problem-solving abilities, and knowledge of HTML/JavaScript/Postman.
On-siteFull-timeSeniorPostmanJavaScript
Technical Support Engineer
Adyen is hiring a Technical Support Engineer for its Amsterdam office. The role involves providing direct technical support to merchants, troubleshooting APIs, and collaborating with internal teams. Requires strong customer service skills, problem-solving abilities, and knowledge of HTML/JavaScript/Postman.
On-siteFull-timeSeniorPostman
Salary
Not specified
Core Qualifications
Technical (Must-have)
PostmanJavaScriptscriptinginternet technologiesAPI troubleshootingHTML
Soft Skills
problem-solvingadaptabilityself-drivenflexibilityaccountabilityambiguitydecision-makingprioritizationcustomer servicecommunication
Key Responsibilities
- Be a key source of knowledge on the Adyen platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices.
- Support the merchants' full lifecycle, providing direct technical support.
- Be an internal product advocate, track product processes and contribute to the platform by feeding back feedback and issues from merchants.
- Advise merchants regarding the best implementation practices and address specific merchants' issues.
Technical Support EngineerAdyenFinancial ServicesInformation TechnologyAmsterdamOn-siteFull-timeAPIHTMLJavaScript