Amsterdam
1 day ago
Head of Operations Analytics
Adyen
Amsterdam
1 day ago
Head of Operations Analytics
Adyen seeks a Head of Operations Analytics to lead a team of ~10 analysts, partnering with Global Operations Leadership to transform reporting into a strategic decision-making engine. The role requires analytical leadership, stakeholder credibility, and operational judgment, based in Amsterdam.
AIOn-siteFull-timeDirectorSQLData Modelling
Head of Operations Analytics
Adyen seeks a Head of Operations Analytics to lead a team of ~10 analysts, partnering with Global Operations Leadership to transform reporting into a strategic decision-making engine. The role requires analytical leadership, stakeholder credibility, and operational judgment, based in Amsterdam.
AIOn-siteFull-timeDirectorSQL
Salary
Not specified
Core Qualifications
Technical (Must-have)
SQLData ModellingBI ToolingGenerative AIAutomationConversation AnalyticsKPI DefinitionPerformance FrameworksRoot-Cause AnalysisBusiness Storytelling
Soft Skills
Strategic InfluenceStakeholder CredibilityOperational JudgmentIntellectual RigorChange ManagementCalm CommunicationHigh StandardsSimplification
Key Responsibilities
- Lead and evolve the analytics team, setting vision for business performance support.
- Partner with senior leaders as a trusted thought partner on performance, risks, and trade-offs.
- Own performance insight and business storytelling, delivering high-quality analysis connecting operational data to outcomes.
- Define metrics and improve decision quality with robust KPI definitions and performance frameworks.
- Build scalable insight capabilities, improving operating model and partnering with cross-functional teams.
Head of Operations AnalyticsFinancial ServicesInformation TechnologyCustomer ServiceAnalytics LeadershipSQLBIAmsterdamOn-siteDirector