Amsterdam
3 weeks ago
AI & Innovation Lead, Operations
Adyen
Amsterdam
3 weeks ago
AI & Innovation Lead, Operations
Adyen seeks an AI & Innovation Lead for Operations in Amsterdam. The role drives AI and automation strategies to re-engineer workflows, improve customer experience, and scale operational efficiency. Requires strong operational judgement, technical depth, and cross-functional leadership.
On-siteFull-timeSeniorAIAutomation
AI & Innovation Lead, Operations
Adyen seeks an AI & Innovation Lead for Operations in Amsterdam. The role drives AI and automation strategies to re-engineer workflows, improve customer experience, and scale operational efficiency. Requires strong operational judgement, technical depth, and cross-functional leadership.
On-siteFull-timeSeniorAI
Salary
Not specified
Core Qualifications
Technical (Must-have)
AIautomationdigital workflowoperating modelsgovernance
Soft Skills
operational judgementtechnical credibilitycuriosityexecutive presencecross-functional collaborationsolution-oriented mindsetlong-term thinking
Key Responsibilities
- Set the AI and innovation direction for Operations
- Work with domains to identify and prioritise use cases
- Lead the central Ops innovation model
- Lead a small team of Forward Deployed AI specialists
- Build credibility for AI across Ops
- Stay current on the AI landscape and translate into practical implications
- Work with central business enablement and capability teams
- Represent Operations in central engineering
- Track progress and value delivered
AIInnovationOperationsFinancial ServicesProduct ManagementMarketingFull-timeOn-siteAmsterdamLead