Associate, Middle Office

Salary

Core Qualifications

Key Responsibilities

• •Lead the delivery of credit-related middle office functions by managing resources supporting the credit stream and acting as the main point of contact for credit-related escalations, credit data management and reporting, and credit process control and review.
• •Confidently oversee Oceania’s risk reporting obligations by coordinating with regional partners and ensuring accurate incident reporting and compliance with head office requirements.
• •Support the creation, implementation, and ongoing management of new Post Close Control Check initiatives aimed at improving incident management and remediation as part of broader risk control strategies.
• •Drive the migration of reporting tasks to regional hubs while identifying opportunities for automation, cost savings, and enhanced operational efficiency within the middle office.
• •Work collaboratively with senior leaders on credit-related projects involving capital allocation, regulatory reporting, covenants management, or process changes—formulating solutions and leading their implementation.
• •Act as the primary liaison with offshore support teams (MGS), ensuring effective communication and delivery of credit processes across regions.
• •Contribute to designing roles and responsibilities frameworks for client services processes within the Oceania branch by challenging existing structures and supporting process improvements across departments.
• •Document middle office procedures into comprehensive manuals for front office use while assisting in developing presentations, business communications, and process maps for new or enhanced tasks.
• •Provide training and guidance to new team members joining the credit stream or MGS teams while fostering a positive team environment focused on shared goals.
• •Maintain strong relationships with internal stakeholders such as Operations, Compliance, Planning, Finance, Legal, as well as external customers when required.